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rawtravel

Members
  • Posts

    183
  • Joined

About Me

  • Location
    Utah
  • Interests
    cruising, skiing, golf, travel
  • Favorite Cruise Line(s)
    Celebrity, HAL, RCI, NCL, Carnival, Princess, Crystal, MSC
  1. She wouldn't have to read CC posts to know about problems. Princess customer service reps are fielding calls all day to support guests questions and problems. The customer service department would be well aware of the problems and issues.
  2. It might be fun to make Princess IT dept scapegoats for the problems with MedallionClass app but IT doesn't work in a vacuum. Princess management should have been aware of the problems for the system that has been in development for over 2 years. I would be shocked that Jan Swartz is not aware of the problems with the system. She was President of Princess. Prior to that she was VP of Customer Service. Before she was hired by Princess she worked with a consulting firm to make enhancements to the Princess call center. So Jan Swartz is very familiar with customer service. I found it interesting that in a post someone asked Ms Swartz about the Veteran benefits being retained and the response was something to the effect that Princess (or she) would work hard to retain the benefits. Why would that even come up as a question if Princess had not just reduced benefits for platinum/elite members?
  3. Regal and Royal had Prego Pizzeria which has been replaced by Noodle Bar on Majestic. Is there anyplace on ship where you can get walk up and get pizza by the slice?
  4. On the deck plan the Noodle Bar has replaced what was Prego Pizzeria on the Royal and Regal. Has anyone tried the Noodle Bar and could comment? Is there any place where you can walk up and get a slice of pizza? What is daily and weekly cost of internet? Can elite status get 50% off rate onboard? Thanks.
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