Just off Marina this week. We booked full day Oceania tour of BA and transfer to EZE for late night flight. We enjoyed the tour and the comfortable bus but still had a long wait at the airport for check in. If you are flying Delta be aware you are in the old terminal with very limited facilities. You may check in 3 hours pre flight, go through securty , go upstairs for boarding where there are bars, food and comfy seating. Makes for a long day but cheaper than day rate at hotel with taxi fares.
After 38 HAL cruises and 38 surveys filled out I have yet to be contacted about any comments, complaints or compliments. Nor have I ever received any acknowledgement of my loyalty to Holland America other than the inclusion at the appropriate Mariner events. I am ok with that obviously since I will be sailing again on the Zaandam in 3 days. Happy to be a HAL fan!