I sailed on the regal princess November 12 through November 19. There were massive delays on embarkation day and disembarkation day. Both having to do with getting passengers on and off the ship without the use of biometrics. We were told that CBP (customs and border protection) would not allow Princess to use facial biometrics either on embarkation or Disembarkation.
so princess and CBP don’t play well together. Why should the passengers and crew and the longshoreman have to suffer.
Is there any other information as to these massive delays?