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About Jules.

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    Cool Cruiser

About Me

  • Location
    South Lancashire
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  1. Free child labour 😉 Back in 2012 on a cruise to the Arctic Circle my then 15yo loved being one of the jockeys!
  2. It saved me £50 on the Princess fare. £16.66 each for three people!
  3. I finally got my refund yesterday from the Ice House TA. It took 140 days, a section 75, daily 1* reviews on Trustpilot, emails, a Facebook action group, phone calls and a report to the CMA. Don’t know which of these did the trick but I’m glad that it’s all over now.
  4. Finally got my refund yesterday after waiting 140 days from when I first requested it. It came in two parts, the balance a week ago and then the deposit. I’d used the “ice house” TA and the whole refund was a battle that I’d rather not have had.
  5. 🙌🏻 Selbourne, you made me smile with your golden ticket comparison 😃
  6. I’ve just phoned my “cold house” TA (got through straight away 😱) and they clarified that my balance refund will take 60-90 days from my cancellation date which was 5 April. So that makes it between 4 June - 4 July. Apparently they are waiting for Princess to refund them, then they will pass the refund back to me. I am still waiting for a cancellation confirmation invoice too. As a back up I have screenshots of the live booking and the booking showing as cancelled. We shall see.
  7. Barclaycard told me that they could not issue a charge back for my lengthy cruise refund because I cancelled the cruise, not the cruise line. However they did tell me that if the cruise company went bust then they would then be able to help me at that point and to get back to them.
  8. I’ve sailed on Adventure of the Seas and she wasn’t for me. I like quiet, understated, my first cruise, aged 37 was on Fred. Olsen’s Black Watch which got me hooked on cruising. Completely different to RCI! I’ve also sailed on Ventura and Britannia and enjoyed them both. They both have pros and cons. Yes, there is no promenade on Britannia but there is a top deck which had a circular loop to walk. Almost the same! Plus we discover a “secret” deck (not really secret!) where nobody hardly goes, to enjoy peace and quiet on a sun lounger.
  9. When my Princess cruise was finally cancelled (by the TA at my request) it disappeared from my cruise personaliser immediately. Still no confirmation email though, nearly a month later. I tried phoning the TA today but gave up after an hour. However some good news, yesterday I chased up my refund from Intercruises for the return coach transfers that I’d cancelled on 26 March. On checking my Barclaycard balance just now (9pm) it has reduced down by the refund amount due! There’s no itemised credit showing so I’m presuming that it is pending. Just got the big cruise balance t
  10. Many a true word is spoken in jest...
  11. Thank you for very kindly replying to my Princess question. I’m sorry but I forgot to say that when I asked them the TA said they had sent the balance to Princess. My question on this forum was only asked because personally I don’t believe the TA had sent over the money!
  12. May I just ask a question of UK cruisers with regards to a Princess cruise please? I’ve asked a similar question on the Princess board but most people over there are from the US and not really able to help. (I am a P and O cruiser too, please don’t think I’m just wading into this thread!) In a nutshell I was booked on a 4 July cruise booked last October, paid the cruise balance to the “cold weather” TA on 6 March when they required it. Had I booked direct with Princess they needed the balance by 6 April. I got cold feet and contacted the TA on 26 March to canc
  13. Deleted and moved to a more appropriate thread 🧵
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