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Tiggertastic

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Posts posted by Tiggertastic

  1. 13 hours ago, Redtravel said:

    Crews may not be fully vaccinated.  Question was asked on another cruise line forum. If everyone on the ship must be vaccinated, why the need for masks or social distancing?  Guests must be vaccinated. Crew may not be vaccinated yet. The crew comes from many countries that haven’t had vaccines.  That means everyone on the ship must wear masks and distance.  

    Masks and social distancing are also still needed when vaccinated for a few reasons

     

    - it takes 2 weeks from 2nd vaccine for the antibody level to be reached

    - vaccines do not prevent getting covid, they only lesson the symptoms

    - you can still get covid and pass it on if vaccinated

     

    so even if 100% are vaccinated, test are still needed to prevent a spread from one to another

  2. On 3/30/2021 at 12:52 PM, Jeremiah1212 said:

     

    My guess is they were able to secure vaccines through the government for SXM departures but couldn’t in the UK. Many of the UK only cruises across several lines do not have a vaccine requirement. 

    Maybe they did the same for Greece. A bit tone deaf since Greece was seeing a second peak in cases at 97% of their first peak and having barely 5% of their population vaccinated the day those cruises were announced.

     

    So MSC being the first to sail a U.K. only cruise as you say isn’t insisting on 2 vaccines. However that’s because they wouldn’t be able to fill the restricted cabins. U.K. is currently on cohorts 9 invitation first vaccine and cohorts 1-3 2nd. 
     

    Instead MSC want a full pcr negative certificate dated in 72 hours of embarkation for those who have not had 2 vaccines and 100% guests over the age of 2 will be swab tested at the pier and wait 2 hours for the results. 
     

    it will have undertaken 6-8 cruises before silhouette sails, hopefully providing some learning. Again the U.K. vaccination timetable will have reached cohort 3-5 for 2nd at that stage. So if you’re over 70, work in healthcare or have clinical vulnerability, those are the only that truly would have had 2 doses. Not a fantastic scenario to fill a must be vaccinated cruise but we’d have lots of healthcare expertise on board if it was.

     

    The U.K. is doing it’s vaccines 11-12 weeks apart, that has a massive bearing on the decision to be fully vaccinated or not. As the U.K. will also not allow vaccines to be paid for, due to the NHS system, then those from other countries won’t be on the list.

     

     

  3. 18 hours ago, LifeonMars said:

    Have received further information from MSC UK in a tweet

    "Hi, For MSC Virtuosa’ sailings around the British Isles, we will initially welcome only UK residents of all ages, both vaccinated and unvaccinated. All unvaccinated or partially vaccinated guests (i.e did not receive the full set of vaccine shots) will need to take a PCR (molecular) or antigen (lateral flow) swab test within 72 hours prior to the ship’s departure. The test results certificate must be printed in two copies and presented at the terminal in order to embark on the ship. The test is not required for fully-vaccinated (proof of vaccination needed) or under 2 years old guests. However, as per our stringent MSC Health & Safety protocol, all guests both vaccinated and unvaccinated, will need to undergo some Health and COVID 19 screenings including a COVID 19 swab test, a health questionnaire and a contactless temperature check, before boarding the ship."

     

    Looking at another problem with other cruise lines like P&O and Fred ,  is Cruise Insurance were some  Insurance companies and Bank  limit the amount for these UK Cruises, when apparently the Cruise Companies state that Cruise Insurance

    must include a combined medical and repatriation cover of £2 million minimum that includes cover for emergency evacuations and medical expenses related to COVID-19..

     

    They apparently will check policies and deny boarding for those underinsured.

     

     

    Uncertain what MSC require but have so far only found this

     

    "The Company recommends that every Passenger should have adequate insurance policy which covers them sufficiently for Holiday Package cancellation, medical assistance and expenses, loss and/or damage of the luggage, from the time the Holiday Package has been confirmed as Booked to the end of the Holiday Package."

     

    Our annual policy just advised a £12 for the year extension cover for covid repatriation, bargain. 

  4. 23 hours ago, Couple-Somerset said:

     

    You "should" be OK if there aren't loads joining the ship.

     

    But they have said guests will be given a strict time to check-in and must stick to it, so there's a danger you could be allocated early afternoon etc

     

    The process with Grandiosa has been that you have a swab test at the port and then have to sit and wait in allocated groups for up to 2 hours for the test result - that is in addition to showing a negative covid certificate or proof of a double-jab.

     

    Alarmingly, I read that if just one person within your allocated bubble returns a positive swab test result then NONE of the people in that bubble can travel - even a total stranger could put a stop to your cruise before it starts.

    We have a few weeks to research the preferred type of person to "hang around with" at check-in so you limit the chances of that test screwing things up lol

    It’s possible that hearsay on bubbles is just hearsay. I cannot see how the bubble piece could work with strangers and being denied because they put you at risk. The HSE could prosecute MSC for putting you in that group of people. I’ve been running covid response for over a year now on top of my many years nhs experience and that does not meet with WHO, PHE or NHSE operating procedures.

  5. On 4/1/2021 at 1:01 PM, LifeonMars said:

    Are negative Covid tests prior to boarding Virtuosa  required ?  If so this could add a few additional ££ and inconvenience  to the process of travelling.

    I asked today and as we’ve both had 2 vaccines were told no pcr needed. If no full vaccine (2) then pcr needed

     

     

  6. We were booked on this last year and have it booked this year. We’ve been to a few of these ports and they are great places.

     

    Barcelona itself has one of the best hoho tours because it’s so spread out, the gaudi places especially the cathedral is a must see.

     

    lisbon has so much to see

     

    Don’t worry about the infinity, it’s a lovely ship, yes it’s smaller and doesn’t have the bells and whistles of the apex but it’s got a great atmosphere and feels homely.

     

     

    • Thanks 1
  7. 20 hours ago, Tiggertastic said:

    I’m nearer celebrating. So I got an email at the end of January giving me a voucher code for an fcc. It had no value on it but said if you want a refund to email the voucher code back to them which I did.

     

    This week I got an email saying that they wanted me to give them my bank account number and sort code as ‘the payment was more than 12 months old they are no longer holding card details’. That’s not true, it’s not more than 12 months and as I paid by credit card I didn’t want to give me bank details by email.

     

    I have to say the girl in finance was brilliant, I spoke to her and all she wanted was payment date and last 4 digits of card paid. She located the deposit and balance from one card and the excursions, meals, spa on another. 20 minutes later I got an email saying they’d processed a refund and we should get it in 7-10 days. Fingers crossed because if we do it means we got it between 110 and 120 days.

     

    In comparison, celebrity cruises paid up in 5 days from cancel to money hitting the bank

     

    ncl have made a right mess of it, they cancelled the cruise and within 48 hours issued an invoice saying we’d forfeited £2200 and getting £242 refund only on one cabin and giving us £500 and missing £1100 on another. 3 weeks later they’re saying they will sort it but who knows when?

     

    so whilst MSC take forever, I can’t say they’ve been the worst 

     

     

    And just like that the money for the MSC cruise hit our credit cards in 48 hours from the email. So that’s 105 days for us. 
     

    we also got an fcc from ncl for part of the £2200 missing so we move forward a little at a time.

  8. I’m nearer celebrating. So I got an email at the end of January giving me a voucher code for an fcc. It had no value on it but said if you want a refund to email the voucher code back to them which I did.

     

    This week I got an email saying that they wanted me to give them my bank account number and sort code as ‘the payment was more than 12 months old they are no longer holding card details’. That’s not true, it’s not more than 12 months and as I paid by credit card I didn’t want to give me bank details by email.

     

    I have to say the girl in finance was brilliant, I spoke to her and all she wanted was payment date and last 4 digits of card paid. She located the deposit and balance from one card and the excursions, meals, spa on another. 20 minutes later I got an email saying they’d processed a refund and we should get it in 7-10 days. Fingers crossed because if we do it means we got it between 110 and 120 days.

     

    In comparison, celebrity cruises paid up in 5 days from cancel to money hitting the bank

     

    ncl have made a right mess of it, they cancelled the cruise and within 48 hours issued an invoice saying we’d forfeited £2200 and getting £242 refund only on one cabin and giving us £500 and missing £1100 on another. 3 weeks later they’re saying they will sort it but who knows when?

     

    so whilst MSC take forever, I can’t say they’ve been the worst 

     

     

  9. I spoke to MSC today as I’d never received my FCC. I was told they’re working on august 20 refunds right now, taking them by sail date. So that could mean another 4 months for me.

     

    he told me to email to get my FCC sent as it’s sat on their system then email it back to the same email address to get my refund, arduous indeed.

     

    Off to the credit card company we go
     

    we’ve taken over 70 cruises, had 7 cancelled in the pandemic. Celebrity, Royal and NCL have been good with their FCC or refund processes. 
     

    this was our first MSC booking and very likely our last

     

    Maybe the Financial Times would be interested

     

     

    • Like 1
  10. Thanks, I’ve booked and the package was easy. I upgraded it for £56 each for the week to premium. I then found out after taking the aurea package that i could have paid £245 each for premium and not booked aurea.

     

    However I work for the nhs so I ended up getting 50% off both the cruise fare and aurea package so in the end we’ve paid £300 each for aurea so worked out very well indeed. 
     

    • Like 1
  11. 39 minutes ago, GrJ Berkshire said:

    I have said this before, but stand by it: Anyone who does not get vaccinated without medical reasons and cannot show a vaccination certificate will become "21st Century Lepers" unable to go anywhere or do anything be it travel, flights , cruises, restaurants, theatres, etc etc, other people will shun them!!!!

     

    Lets get real who wants to mix with a covid-19 spreader..........

    That’s patient choice and informed consent, more hermit than leper I’d suggest. I’m currently setting up covid vaccine clinics and we’ve run the numbers on eligibility by category priority for planning but we have no idea how many will say yes or no. Secondly there is no mention of any letter or certificate confirming vaccine given in the process for deliver. If we don’t do something at the time of vaccine, the dr surgery is going to get inundated with requests later. However we have no idea what an internationally accepted format would look like.

    • Like 1
  12. I think it’s safe to,say all cruise lines comp things to guests and some are luckier than others.

     

    We have had bridge tours, help deck sail always, wine etc

    my favourite was the free upgrade from balcony to sky suite, some thin I’m unlikely to be able to do again

     

    its great service by celebrity that keeps us coming back. What I don’t like are the people who purposely try to get something free and get pushy with it. one angry insisting on compensation for the smallest issue. 

    • Like 1
    • Thanks 2
  13. We leave them in place and tip extra but we’ve seen a real mixture, I.e martini bar puts it in a ton to share, dining put it in their picket but could easily be instructed to turn it in. It’s never clear cut but we work on the basis of giving it to who we expected and if they have to share then they get a share of others too. 

  14. Ok it depends if you’re US or not. We disembarked with 2 friends from US and we’re U.K. we had different lines for immigration, they were at the airport by 8.15am. We got there at 12 as we were only given 1 person the check non US.

     

    next time we walked the bags off at 7am, we’re almost first through and made it fine 

  15. On 10/24/2018 at 9:02 PM, MeMe4A&J said:

    Thanks Phoenix_Dream for saying that about early flights.  BA backed our flight on disembarkation morning in Barcelona next month from 10:55am to 10:05am.  That 50 minutes is a big difference that early and we are definitely walking off but we do feel worried about a time crunch.

    Don’t worry, we’ve made 10am flights no issue from Barcelona, we walk the bags off as there’s an elevator down in the terminal and being so early off the taxi line was non existent but you can pre book a car. We end up with time in the airport for breakfast. 

  16. We found we have some travellers checks that we’ve had over 10 years but we’re really struggling to convert them, suggest you don’t go into purchasing now and use a card instead. We may try taking them on the ship and depositing some onto the bill 

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