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About epjenk

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  1. Unfortunately there's no rhyme or reason. Mine was scheduled March 14, I notified them March 10 we could not travel because of direct exposure and requested a refund. They cancelled the sailing March 13th. I'm still waiting on refund and everyone else in my big school group travel group has theirs. It's completely random.
  2. 90 days is ridiculous and there is no rhyme or reason to who gets refunded when. We had a March 14 departure with a big school group for Senior trip. Even when it was clear the situation was deteriorating rapidly Carnival waited and cancelled the sailing the day before when we were all already en route to the port. With 20 families, I am the ONLY one in my group that has not gotten a refund, and Carnival can't give me any reason for that. All they do is just keep responding with "thank you for your patience, I can't confirm the time frame, but refunds are being processed." They have
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