valjean

Princess did contact me and what they told me over the phone was different from what I was told on the ship.The credits that I thought were refundable and was told by passenger services that they were are not according to the Princess rep. They were all non refundable according to Princess corporate. I regret that the $174,00 that I transferred from my credit card to the folio was lost. Just beware of the charges that you have. I should have spent the entire folio. Live and learn.

Yes I do have the statements. It is for refundable money. One is refundable port charges. Other is money for dining that was not used.

Can some one tell me how I can get in touch with Princess regarding my OBC refund? I have called the 800 number. They tell me they can't help. Sent emails to customer relations for help and no answer from them. Sent a regular mail and no answer. Passenger Services on the ship told me I would have no problem with getting money back. I have waited over 2 months and so far only military credit.