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luvmesometravel

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  • Content Count

    132
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About luvmesometravel

  • Rank
    Cool Cruiser

About Me

  • Location
    Magnolia Springs AL
  • Favorite Cruise Line(s)
    Royal Carribean, Celebrity. Crystal
  • Favorite Cruise Destination Or Port of Call
    Baltic

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  1. Good News!!! Our friends got their deposit back today. 8 months after it was cancelled. We got ours back a couple of months ago. Mine only took 6 months. It was crazy how they did it. We booked and cancelled at the exact same time. She had to get their credit card company involved and low and behold the credit was there 2 weeks later. So there is hope but certainly has left a very bad taste in our mouths for sailing in the future with this line. What a mess!! Good luck to those of you still waiting. Get your credit card company involved if you haven’t already.
  2. Crystal canceled our cruise on June 8th For a sail date of 10/14/20. Requested a refund on June 10th after this being the 3rd time they transferred our deposit for 3 different cruises that got canceled. No refund as of 9/8/20. First response was automated but finally reached out to our rep at Crystal and got a snarky answer saying something cryptic that led me to believe we will never see our hefty deposit. He asked us to be patient a while longer while they regrouped 😡
  3. I tried to access as well and it told me the same thing. We have had a deposit with Crystal since Jan 2020 and 2 cruises canceled. Still no deposit. And their recent wording smells a lot like “we do not have any money”.
  4. Thank you for that info. I’ve been looking but not carefully but at a glance it seems the itinerary for us is better on Oceania than Regent. But they both sound lovely!
  5. Anyone done a WC on Oceania? We too are looking. We want great food not just good food and free everything. free WiFi, health care, excursions, laundry, drinks!
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