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jessicas mom

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About jessicas mom

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  1. Refunds are finally coming, presumably due to recent staff increases. We received our full refund yesterday (cruise fare/taxes/fees and EZAir for the 3/30 Emerald sailing) on two cc and three gift certificates. I had the original gift certs and checked the balance on each, all of which had been restored to their initial values, although there was no notification from Princess about any part of the refund. We received our FCC weeks ago. I know it took forever to get it all rectified, but I can't imagine the nightmare the cruiselines have been dealing with. We look forward to sailing again when
  2. Yes, Option 2. Full refund today for 3/30 cruise...incl. charges on two cc for airfare and partial cruise cost, as well as original balance on three gift certificates (still had original certs, so no need for replacements). FCC was posted a few weeks ago.
  3. Just to clarify, the 21 positives were out of only 46 people tested, all of whom had symptoms. The rest of the passengers and crew will be tested later, apparently when they dock somewhere.
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