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About Love2cruise#2

  • Rank
    Cool Cruiser

About Me

  • Location
    Hueytown, AL
  • Interests
    Schnauzer Rescue, reading, crusing!
  • Favorite Cruise Line(s)
    Princess, RCCL, HAL, Carnival
  • Favorite Cruise Destination Or Port of Call
    Caribbean & Europe

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  1. July 26th will be our 2nd Mediallion cruise (1st was March 30th on Caribbean Princess). I ordered our Medallions on May 28th and Ocean Ready is STILL showing the status as “in processing”! I just called Princess and y’all will never believe the excuse that was given for why we haven’t received them yet. I need to give it another 2 weeks because their supply is low and they are waiting for a new shipment. 🤦🏼‍♀️🤦🏼‍♀️ When the lady came back on the phone to tell me what the man said I started laughing (& so did she)!! Yeah, right! Like Princess is going to let their inventory fall so low that they risk not being able to supply their passengers with them!! Talk about a ridiculous excuse!! The lady did tell me that the department who handles this doesn’t work on the weekends so I might want to call back during the week and try to speak with them...ya think??? Last time there here were no hiccups at all in the process for us so I’m thinking this is part of the app glitches several of you have mentioned. Anyway, just thought I’d share and let all of y’all have a good laugh, too! Marty
  2. I just got off the phone with Porsche (she spelled it for me) and was able to quickly and efficiently purchase the 4 gift cards I needed to pay off our July cruise. I called the phone number on the rejection email and was able to find out why I had not received one of the 2 $50 cards. Then I asked if the lady could help me with purchasing the other 4 and was told that she couldn't but she would transfer me to the department who could. After a wait of approx. 30 seconds, the call was answered by....Porsche! I was pleased that I ended up with her since everyone who has ended up speaking with her has had positive results. ☺️ Porsche was both pleasant as well as efficient with my purchase and things are now moving right along. Next...figuring out the shore excursions for the Baltics and St. Petersburg which can TRULY accommodate a motorized scooter! Wish me luck!! Marty
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