Several years ago we boarded the Silhouette in New Jersey and a bag failed to arrive at our cabin. Ship's staff were wonderful. Although my bag was never found, Celebrity gave me a $200 OBC and replaced the bag.
I'm a little confused. You decided to pay $65 a day each for a classic alcohol package because it covered specialty coffees etc.; did you really expect to spend over $65 a day per person on non-alcoholic drinks??