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About akf84

  • Rank
    Cool Cruiser

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  • Location
    Pennsauken, New Jersey
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  1. We were able to apply the FCC to our new CAS reservation to cover all of the fees, taxes, gratuities for beverage and dining packages, and an upgrade from oceanview to spa balcony. We had a little left over, so she added the prepaid gratuities and that was covered as well. She did say we can't use to prebook excursions or anything like that.
  2. I had a CAS cruise cancelled in March and received my 2 cruise next certificates today!! I finally had enough on April 30 and let them know how unhappy I was with NCL, while still being respectful to the agent. She said it should have been done and it would be posted in 7-10 days. Didn't believe it... but they have arrived!
  3. I had a CAS cruise on the Bliss for March 15, which NCL cancelled on March 13. Received my taxes and fees in a FCC on April 3. My $35 FCC for the essential insurance came the 5th. Didn't receive the extra 50% FCC until the 10th. Still nothing for my $500 in Cruise Next certificates. Getting really annoyed!
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