JerryAndMindy

On 12/29/2019 at 9:46 PM, SherriZ366 said:

That's what it looks like to me.  We are sailing on HM on Jan. 12, 2020 and I think we have Captain Gus.  We've sailed with both captains and both are excellent.  

He, Captain Johnny said on twitter @HarleyCaptain he will be back in Port Canaveral tomorrow 1/5, and taking Harmony out. 

Glad I found this thread, we just got off the Mariner of the Seas, and were VERY disappointed in VOOM offering.  Not only was the speed awful, but the price increased since our last RCCL trip on the Enchantment of the Seas.  

I’ve attached 3 pictures, 1st shows all SpeedTest results done on this 4 day cruise with the “Surf and Stream” package.  The 2nd is from the ship docked at Coco Cay showing “Speedcast Communications”, and the 3rd one from Captain Jacks on Coco Cay showing “O3b”. 

1st> (all Speedtest results)

2nd (on ship docked in Coco Cay):

3> (at Capttain Jacks on Coco Cay)

This is the first VOOM ship we’ve been on that wasn’t “O3b” and also the first ship that we had complaints about the internet speed.  The speed and internet experience was slower than basic “Surf” packages we’ve tried before.  For one of the newly refurbished “Amped” ships, RCCL should feel embarrassed that they didn’t upgrade the Internet to O3b Networks and chose this inferior “Speedcast”, then has the nerve to charge the same rate as the O3b ships!!!

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Below represents the “One Device” pricing we’ve seen since our 1st VOOM voyage when it was introduced in 2017:

• Mariner 9/16/2019 sailing:
  $17.99 - Surf
  $21.99 - Surf + Stream
• Enchantment 4/8 & 4/29/2019 sailings:
  $15.99 - Surf
  $19.99 - Surf + Stream
• Oasis10/28/2018 sailing:
  $12.99 - Surf
  $17.99 - Surf + Stream
• Oasis 2/12/2017 sailing:
  $9.99 - Surf + Stream
  (BTW- only option was “Surf + Stream” and Speedtest results showed close to 30mb/up 15mb/down)
   

“Erky from Turkey” has left the building…

We just got back from a 9 night Southern Caribbean cruise on the Explorer of the Seas and Saturday February 21st 2015 was Erky’s last day of employment with Royal Caribbean International. It was kind of a sad Farewell Show Friday Night when he thanked everyone for his 13 years of employment. He especially thanked the Hotel Director (we forgot his name) for all his help and guidance over the years. This cruise was too funny, we hardly understood our Cruise Director, “Erky from Turkey” with his thick accent and understood our Captain 100%, as Capt James MacDonald was born in Canada and has lived in Tampa, FL area, instead of the Captain being from Norway with a very thick Norwegian accent.

Best of luck to “Erky from Turkey” and one day in the near future folks will hear the Pilot of their plane say “Hi, this is Erky from Turkey your pilot in the cockpit, hopefully the egg-agle’s (Eagles) will stay out of our way”…