boccenana

That's why for our last cruise, next cruise and all future cruises, I will,only book through my SS agent. 

Elaine 😎 

Haven't seen anything new. 

Nothing from Google alerts of interest as of now.

Elaine 😎

6 hours ago, Gourmet Gal said:

Glad it worked out.  I’m assuming you’re flying from JFK or EWR.  SS can be difficult for folks not flying from major hubs.  

So far we have been able to fly from Tucson to a hub with SS Air. 

With Door to Door no Blacklane Limo to pick us up in Tucson, even though it's well within the 50 mile radius . They did give us a credit to purchase transportation.

We love the planning of our cruises together.

After that, DH wants to know, where, when and how much🤑.

He has been extremely pleased with SS Air. 

I too stay on top of the arrangements. Flight Itinerary and Airlines. 

If I see something I am not happy with, I look for better options.

SS Air has been excellent "so far" in accommodating the better flights I have found.

Again I remind you, I chose to go with a SS TA.

Should our experience with SS Air on future cruises be negative, we will reassess our plans. 

With constant airlines and global changes, you have to hope SS knows best. If not, there are plenty of great new alternatives.

But....We love our SS crew members and being spoiled by them. 

Elaine 😎 

You can now post positive comments on "Why We Love Silversea Air".

Elaine 😎 

3 hours ago, A Tucson Guy said:

Great idea Elaine. Which Nova cruise are you on this year? We are on 8-21-23 Venice to Rome and then 11-18-23 NYC to Bridgetown and both on the new Nova.

We go this October 16th Lisbon to Lisbon on the Nova

 I can't wait to see it.

2 hours ago, bobolz said:

All worked out for me as well. You can’t beat the BC add on by doing it on your own. See my comments on the post SS air screws up again….they didn’t . At least for me

Those comments were so well put. Do you think I can copy it to this post?

Just now, A Tucson Guy said:

Great idea Elaine. Which Nova cruise are you on this year? We are on 8-21-23 Venice to Rome and then 11-18-23 NYC to Bridgetown and both on the new Nova.

Sorry, have to leave now...Later!

Just now, bobolz said:

That would be wonderful to start a new thread. Can you copy my comments here? I tried , but must be doing something wrong or maybe it’s not easy to do on my tablet. I would like to avoid typing my comments all over again. 
 

thanks

 

 

I just started it.

It's called "Why I Love Silversea Air"

Elaine 😎 

  3 hours ago, boccenana said:
 

I booked my own travel for our business for many years. It was simpler in the 70's and 80's. 

At this time in our lives we want to feel confident that ALL is taken care of.

Our TA's these last few years were so stressed out with covid issues, that I ended up having to do most of the work myself anyway.

Since dealing with my great SS agent, all has gone as smooth as can be expected. 

SS Air has tried to accommodate all our wishes, so far.

Most definitely worth the extra money for Door to Door with flights upgraded to Business/First.

Comfort and peace of mind are well worth it to us.

Elaine 😎

10 minutes ago, A Tucson Guy said:

I think you are right, Lois. There is an emergency number to call for day of travel problems. I have used them before and they were very helpful and got things straightened when there was a sudden strike on SAS. We also have been very happy with SS Air and getting upgrades to Bus Air. Maybe the title of this subject could be changed to the positive things the Air Desk does??? 

I agree Tucson Guy.

How about

"Why I love Silversea Air"?

I will start post if that's okay with you and  Bobolz.

Your Oro Valley neighbor.

Elaine 😎

Just now, boccenana said:

 

I booked my own travel for our business for many years. It was simpler in the 70's and 80's. 

At this time in our lives we want to feel confident that ALL is taken care of.

Our TA's these last few years were so stressed out with covid issues, that I ended up having to do most of the work myself anyway.

Since dealing with my great SS agent, all has gone as smooth as can be expected. 

SS Air has tried to accommodate all our wishes, so far.

Most definitely worth the extra money for Door to Door with flights upgraded to Business/First.

Comfort and peace of mind are well worth it to us.

Elaine 😎 

6 hours ago, bobolz said:

Possibly I should start a new thread, but I just finished my cruise and booked the air through SS. I was extremely satisfied with the air option ( although I would have preferred American over BA’s business class seating, since our flight had the old BC configuration which is the worst design ever) . Regardless, we were able to select our seats in advance which you can not normally do on BA until 24 hours before unless you have preferred status or pay a fee. The flights went off on time and both non stop, so overall no issues with SS booking it for us ( in fact was a benefit to us since could select our seats). 
 

I think your experience will depend on the city you live in, the airport you use as well as the destination. We were flying PHL to LHR and there are 3 nonstop flights a day, so our options are much better than other airports. I will wait to see what happens with our 2024 trip to Lisbon next year. There is only 1 flight a day from PHL on American, but it’s expensive, possible they may connect us through London . Will wait and see. However, I’m sure my experience would be very different if we were flying to other regions with less options.
 

So my experience so far has been very good and you will have to weigh the benefits and cons of having SS book your air or do it on your own. I prefer they do it , since Covid, there are too many unknowns and would rather not fork out the money almost a year in advance for the flight and potentially lose it if changes are required a year later. 
 

good luck to everyone.

Our experience with SS Air has also been quite good. We would not fly any other way the craziness in travel at this time.

We have been booking Door to Door so if there is are any issues we know Silversea will make things right.

Unfortunately we fly out of Tucson. Lovely airport but far from a HUB.

We expect a stop or two. Never had a direct flight anywhere in years. Maybe some day.

We feel in good hands with SS Air and a great SS agent.

I absolutely agree with you.

I would post on a new thread for sure. 

Elaine😎

2 minutes ago, Lois R said:

Hi, nope...not that one. I am on her TA crossing in November. Lisbon to NYC.

Would love to do crossings but DH not a fan.😌

You are a font of info on everything SS.

Thank you for that.

Elaine 😎

3 minutes ago, mchell810 said:

 

I have had a record location number change was when SS moved my flights to a different airline; however, that's no reason not to give you the existing number.  I've gotten that number from my SS rep much further out than 60 days (I, like you, always request it as soon as flights appear.)

 

In my experience if you the BC upgrade the domestic leg will get you in first class not economy.  (Or European Business).

That's what I thought.

First short leg Tucson to San Francisco put us in Economy. 

No biggie but still disappointed. 

Reading all the " rules", SS can basically do anything they want.

We have had our flights for many months. I don't want to be a pain in the A..about a short flight. So far all the others are fine. 

3 minutes ago, Lois R said:

I have had flights changed and I am pretty surey record locator number did not change. Actually, I know an upcoming flight changed already and I have checked my flight with the same numbers.

And there is no way to call the air dept.

Lois, are you on the Oct 16th 2023 Lisbon to Lisbon on the Nova?

4 hours ago, canderson said:

Called Silversea and was advised that record locators won't be made available until 60 days pre-departure because "if the flights change, the record locator will change".

 

That's a new one.

 

That said, I am advised that on legs with two class aircraft, the SS business upgrade provides first class seating, not economy.

But....even with paying for upgrade, they only guarantee that upgrade for long international flights.

Just now, fdnycruiser said:

 If booked by your agent through SS you should have it by now. We’re on the Nova on October 16th, and got the info 2 weeks ago

Our super SS agent got them to me months ago. 

I will always book through him now. Whenever I have a question, he gets an answer for me.

BUT....you have to ask the questions.

1 minute ago, Texas Tillie said:

If you book a door to door, when can you expect to get the flight information? My cruise is 4 months from today (Sept. 29, 2023 on the Nova) and nothing yet.

Did you book through Silversea TA?

2 hours ago, Host Jazzbeau said:

I booked United EWR to the Azores (and return from Madeira to EWR) which involved United flights to LIS then TAP onward.  [This was not through Silversea Air]  We originally booked Premium Plus on United, which put us in plain Economy on TAP.  [I later upgraded the outgoing United flight to Polaris, but that didn't change anything else.]  So I paid TAP $30 per seat per leg to upgrade to Plus, which allowed me to choose seats; and later was able to use SeatBoost to upgrade one TAP leg to Executive.  It was hard to use the TAP website because my bookings were originally through United, so I ended up calling them; the phone reps were able to do everything I needed based on the TAP record locator number.

Thanks again,  I will call TAP, we booked Door to Door upgraded to Business with Silverair.

Has anyone ever called TAP Portugal?

Any luck with them?

😇Lucky!

Having same experience with TAP Portugal Airlines. Cannot pickseats even with confirmation number.

Just now, Randyk47 said:

I would imagine since the menus are generally based on all the same basics bought for the whole fleet, maybe the whole of RCL, the differences from ship to ship are driven by the head chef and their staff.   There are probably some regional adjustments made based on what might be available in one area of the world versus another.  

Thanks Randy. That makes sense.

We booked the Nova 14 months ago. Lisbon to Lisbon this October 16th.

It's a long wait but I am sure it will be well worth it. I can't wait to see actual photos of the interiors.

Do you think they will have all new menus or the same as the other SS ships we have been on?

Elaine 😎