Silent Penguin

4 hours ago, KellyCz said:

Do the discounts also apply to upgrading from the basic to the premium drinks package?

On that occasion, yes.  The upgrade from classic to premium was also discounted.  I can't swear it was 40% but I think it was.  I remember it was worth looking at!  We didn't upgrade our drinks package but we did upgrade our wifi to premium. 

1 minute ago, Arizona Wildcat said:

Good luck. 20% is the best I found doing a Cruise Critic search

Last year, during the Labor Day sale, we saved 50% on our laundry package and could have saved 40% on the drink package and the wifi package but we already had drinks and wifi included in our booking.  

4 hours ago, yellowhat said:

Has anyone posted about  Hey! 25% off drink packages.  I believe it vanishes at midnight. 

I saw that, but I'm waiting for a better sale.  We don't sail until November.  Memorial Day or Labor Day could be better.  

On 1/23/2024 at 3:55 PM, alserrod said:

 

I have taken note of some things you say as practices so some questions have arisen.
For example, what do you carry that you say is always more expensive on the boat?

 

Hello! Thank you for your valuable contribution as a person from a different country from me.  In regards to your question,  every single thing in my carry-on bag is drastically more expensive to replace if I buy it on the ship as apposed to on land.  If I flew to just about anywhere in Europe, and the airline temporarily lost my luggage, I wouldn't be concerned about finding normally or even cheaply priced  over-the-counter medications like pain relievers, toiletries, clothing or a phone charger once I left the airport. On the other hand, if the cruise line temporarily lost my luggage, the only place I could shop would be the ship's stores which charge nearly 2x as much for the same items. Furthermore the variety of items available onboard is small and some things are not stocked at all. Certain clothing items most ladies would want are simply not available to buy onboard, and  regardless of gender, you can't buy cold medicine in the ship's store. Only the medical center has it, and it's shockingly costly. 

SHIP: Constellation

REVOLUTIONIZED: No

CABIN #: 9065

DECK #: 9

CLASS: AQ2

AREA: 

BED NEAR: Bathroom

QUIET?: NO

BALCONY VIEW: Great, unobstructed

BALCONY SIZE: standard

WIND A PROBLEM?: No

SOOT A PROBLEM?: No

PROBLEMS/COMMENTS:  The problem wasn't from above as one might expect. There's a crew access door across the hall from this room.  At certain times of the day or night, the door is constantly being opened and closed. It was pretty annoying, bad enough that I will not book this room again even if it's the only Aqua class room left.  The last night of the cruise was the worst for noise.  I'm pretty sure every single suitcase put out in the hallway had to be individually carried through this door. 

2 hours ago, ddaley822 said:

We found it easy but I did learn Greek before we went. My husband didn’t, and as our driver, he was still able to read the signage when I told him what exits we were looking for. They use the same road symbols, and the signage that lists exits should be easy to parse even without knowing the language. 

 

If you’re looking for an exit at Πλοκαμιανά you should be able to discern by way of matching the letter forms, that you shouldn’t turn instead at Κεφάλι, you know what I mean? 

 

I will say that when I learned Greek, it was all in sentence case. However, when we got there and I was reading all the signage, EVERYTHING is in all caps. I did learn my capital letters back in my sorority days but trying to actually read a sign in all caps when you’re used to sentence case was tricky for me. Again, if you’re just trying to determine exits and street names, you should have no problem matching up the letters on signs to what’s on your map. 

 

I will suggest making note of Greek for please (phonetically - parakalo), thanks (efcharisto) and sorry (signomi) before you go! People loved when I spoke just a bit in their language. 

Thank you for your sharing your experience and advice, especially about recognizing the appearance of words in an alphabet I don't know.  I expect that will be a good coping strategy for us when we go to Greece, probably in a couple years.   I agree with you about learning to say please, thank you, and sorry in whatever country you visit.  I practice my vocabulary on my family even though it kind of annoys them to hear me speak anything but English. Since last summer, my daughter has been retaliating in Portuguese.  

A great read on a cold and snowy day.  The pictures are so compelling. I want to go!  Reluctant to drive in a country where we have no language fluency whatsoever. What's your opinion on that?

18 hours ago, Host Bonjour said:

Thanks so much for sharing your passport loss and recovery story. Not only is it a helpful account of the steps to take after the theft of a passport, each step was well described from start to finish.

 

Most helpful of all was that by acknowledging that yes, this is unpleasant, you were then able to move on to problem solving. Part of being able to take the necessary steps comes from being prepared before we arrive (pre-travel stage): read about what, where, how to do stuff when things do go wrong.

 

Trip insurance can help with unexpected costs or losses, but that's gotten even more complicated in recent years, especially post–pandemic, policies/terms have changed. Cruise Critic brings in Trip Insurance experts from time to time to help untangle some of the complexity through Q&As on our forum.

 

So so happy that this had the best possible outcome, but it was largely down to your exceptional efforts! And again, it's not easy to trouble shoot in a country/language that's not your own, I've done it, many of us have, to varying degrees of success for any given reason (especially these days when ID is so critical). 

 

Please accept our thanks for sharing your account and update, along with a fancy Cruise Critic badge for your member profile! 🎉 

 

 

 

Thank you for the acknowledgement and badge.  I've learned so much from the Cruise Critic community,  and  I am grateful for the opportunity to give something back. 

1 hour ago, Girr said:

Have you checked your credit card coverage?  If you paid for your cruise and/or flight with a card many offer coverage which could make up the balance.

 

I'm so sorry you had to go thru this "adventure", but so thankful you shared with us, and in turn, I'm sharing your story with many more.  Hopefully, your first-hand account will save others from experiencing this situation.

Hi, Girr.  Thank you for the advice.  I'll look into that.  I do have coverage through my credit card, but I thought I had to pick one policy - the one with my card or the one I bought-  or the other.  It didn't occur to me that  one might pick up where the other left off.   

I mentioned that I would update when my travel insurance claim was settled. I just got a check today.  It  didn't cover as much as I thought it would but that's on me.  I misunderstood the difference between Trip Delay daily max and total max.  They paid me the max for all three days.  Too bad it fell short by 158.00.  Good thing my delay was off-season.   Another lesson learned.  Possibly, next time, I will go with a policy with higher limits.  

15 minutes ago, erby2283 said:

 

Heading back to Rome for a cruise in Sept and we planned on taking the train from Rome to the port as it's the cheapest way to go but maybe it's not the best option when you realize the risk you could be taking.  Maybe private transport, while more expensive is the way to go? We'll all have a carry-on AND a suitcase and maybe a backpack too....we don't travel light.  lol

I'm with you.  There was a time when the cheapest option trumped every other consideration but not anymore.  For 7 of us to share a private van cost us each 32 euros.  It would have been the safest way to go if we were picked up at our Airbinb or if we had taken an Uber to where the others were staying.  Live and learn. 

9 hours ago, RocCruisers said:

@Silent Penguin Thank you so much for sharing your story.  Im thinking what a different situation it would have been in a city without the transportation and embassy nearby.  
Oh the questions I have…. 

Without going through your posts, about how old are you and dh?  How long have you been married to trust this plan?  Does your family know what kind of super hero you are?

What kind of phone and what service do you have? 
Did you have an external charger or at least a cable?

Maybe I missed this point, but did you have a carry on with a change of clothes and/or essentials?  
So, you recommend an extra set of Passport photos, just in case?

And, who is going to play you in the movie version?

Hi, RocCruisers,

I'm laughing right now because I'd be asking some of the same questions if I was reading my story. There are definitely contextual details I left out. 

Before answering the questions, I want to acknowledge your point about how my story would be different if we hadn't been in port city where the culture, language, and means of transportation hadn't been amicable to solo travel.  And, while you didn't say it I will.  There are obviously port cities where it would have been super dangerous for a solo female, even one who grew up in the big, bad city and who has traveled solo on occasion for decades.

Answers to your questions

• I am 57, and my husband if 59.  Neither of us have health issues yet. 
• Dh and I have been married 34 years.  (Yes, we have a track record) 
• I get the impression I am respected by my family but don't have super hero status. (Thank you for the compliment though.)
• I have a cheap  OnePlus Nord I bought at Walmart last year and T-Mobile service.  
• I had both an already fully charged external charger and a cable. Those I always keep on me and not in my checked luggage.  If, for some reason I didn't have either or both of them on me, the trip to the police station would have dropped to second on my to-do list and finding a store that sold external chargers and cords would have been first. 
• My backpack (carry-on) was pretty much ready for action. Like most cruisers, my carry-on always contains what I think I'll need if my checked luggage goes missing for a day or two. The only change I made was to lighten the bag by dumping what I didn't need, like a bottle of wine, a swimsuit and flipflops, and some little stuff that wouldn't fit in my suitcase.  Those became dh's problem. I also removed a few things that are extremely expensive or difficult to procure on a ship (in the event of lost luggage) but easy and cheap to get if I needed to buy them while I was in Rome. 
• If there's a downside to carrying recent (6 months or less) passport photos when you leave the country, I don't see it. Personally, though, I don't think I will since most US embassies and consulates have a photo booth, and even if it's broken or the they don't have one, there's bound to be one nearby where they are sending everyone.  That being said, if I or anyone in my family had mobility issues, then yes, I would bring photos.   

P.S. Readers of this thread,  I don't want to insult anyone's intelligence with this unsolicited advice, but since it didn't occur to me, maybe it hasn't occurred to others.  Before you leave your home country, at the very least, familiarize yourself with the emergency passport process.  It's as easy as visiting your country's embassy website. The website will not only educate you on the procedure but will also have the downloadable forms you will need to complete. 

Are you open to Airbnb as well?  We stayed in an Airbnb in Monti the week before our transatlantic.  Super convenient location.  Everything was within walking distance.  Fantastic apartment for under 200 a night.  I wish I was there right now! 

(The body on the bed did not come with the apartment. That is my jet-lagged husband who fell asleep while I was talking to our hostess.) 

2 minutes ago, marazul said:

@Silent Penguin-

You must have booked it in December. This seems to be their "Extra Time" tour that includes a happy hour afterwards.  However, at this moment the Vatican website is not showing their "Prime Experience," "Breakfast at the Museum" and "Extra Time" tours which start before or after closing hours and are limited to 20 persons.

 

The Vatican tours had also disappeared around this time last year and were shown again around March.  Maybe they are revamping their offerings again. I would not be surprised if I the same thing happens this year.

I booked it on May 11, 2023.  The tour was on November 3, 2023.  I was just looking up the name of the tour to see if I remembered  the group size right, and like you said, it's not there!  I checked multiple dates for the same excursion on other sites (e.g. Viator, The Rome Guy) as well, so you must be right about the Museum revamping their offerings.  

1 hour ago, Hlitner said:

Amazing post and we are really impressed with the OPs thinking and steps.  This is a travelers nightmare and is why many of us advise not carrying a passport unless absolutely necessary.  The OP had no choice and it shows that even an experienced traveler can become a victim

 

I am curious why the emergency passport cannot get you into France but is OK in Spain.  Since both are Schengen countries one could simply cross over most borders without a passport.  Then again we are talking about the French authorities which can be a real head shaker.

 

Hank

Thank you for the compliment and the comments on my post.  I'm starting to think I should get permission to cross-post  (which I believe is against the rules).  If I could, I would include not only my story but the posts that followed. Everyone here has added valuable advice and perspective. 

I'm with you about France's prohibition on emergency passports. Surprised but not surprised. 

21 hours ago, cruisemom42 said:

I agree the Vatican’s own tours are very good but tend to be larger groups. If you really want an in-depth tour of the Vatican in a small group, you could look at the offerings by Context Travel Rome. I have found their guides to be among the best and their tours are small group only.

We booked our small group tour (max 20)  through the Vatican Museum website. We chose the tour that included an after-hours tour of the Sistine Chapel.  It is my understanding that this particular tour is not offered daily, and it sells out quickly because the number of groups that can be in the chapel during this small window of time is limited.  Our guide told us the maximum is 80 people.  I can't say how far in advance this tour sells out.  I booked early November tickets in the beginning of May and I never checked back to find out when the tour stopped being available on the website.  

10 hours ago, ollienbertsmum said:

Thank you for telling your story.  It sounds as if you were so calm and accepting during the experience.  That must have made a difference.  
 

I had a close escape a number of years ago when we boarded in Malaga and the taxi driver (I am not convinced it was a genuine taxi) stole my credit card.  I was lucky that my passport was not in the same  I read posts like yours because I feel so like ‘it could have been me’. 
 

I think that, apart from being calm, the other essential is that you have some breathing space on your credit card.  Knowing that you can afford a last minute hotel and flight are so essential. 

Space on the card! Amen.  There's no denying having space on the card is a game changer.  The funny thing is, when I traveled abroad as a young adult, I found myself in some tough situations due to a lack of funds, and as a result there were times I didn't eat, I hitchhiked or walked, and I slept in the cheapest hostels I could find without regard to safety or cleanliness, but though I can pretty much do whatever I want now,  when this happened to me, my default mode was to walk instead of ride and to eat, sleep and fly as cheap as safely possible. 

6 hours ago, marazul said:

 

Just an additional comment on the handbags.  A "theft-proof" handbag with steel mesh panels and straps would have been of no use in this situation, or in most situations. Pickpockets specialize in opening zippers quickly and grabbing readily accessible valuables inside.  There are two things that can slow them down.  The first is to place valuables like passport and wallets in an inner zipper of the bag.  A bag with many zippers and inside compartments is best.  They will not have time to rummage through and open the various inside zippers after opening the main one.  The second is to lock the outside zipper with a safety pin or small carabiner. That would deter the theft because it requires two hands to remove them and open the zipper.  

 

Of course, other security measures are great - under the shirt bag, spreading things around, etc.

Excellent advice.  On every point, I completely agree.   The thing about the carabiner or safety pin, that is exactly what I was planning to do before we left our Airbnb but I foolishly gambled on the fact that we were only going to be on the train for one stop, and I could just keep a hand on my bag.  Someone on the ship told me that when she and her sister were in Spain, her sister had a similar thing happened to her only it was hard pinch to back of her arm instead of a shove.    

9 hours ago, John Bull said:

A very informative post, thank you.🙂

 

A few years back I was targeted by a pick-pocket on the Paris metro shortly after we arrived for a short break & with all our luggage. 

The guy was unsuccessful - that was more to do with his clumsiness than my vigilance. My wallet ended up on the floor & he bolted away up the platform (the train was still in the metro station at the time, which of course is the obvious place to choose).

I was torn whether to chase him - I didn't because I'd have been split from my partner & the luggage. But looking back on it, who knows whether he had a knife or accomplices.

The train was packed - nobody got involved but nobody took advantage either.

 

I guess that was long enough ago for me not to still be extra-vigilant, and there's an awful lot going on in airports, stations & such. But when travelling it has always been a habit to spread different documents & different bundles of cash in different places.

 

JB 🙂

Ugh,  I'm with you on having wanted to go after that guy.  I know I would have wanted to beat him with my shoe if I caught up to him.  I  have to laugh at your signature line about passport photos.  I didn't include it in my account, but when I left the Embassy to go to the Metro station to get my picture taken, it was chucking down rain, and I had no umbrella!  You can easily imagine how horrid my passport photo turned out.  

Two months ago, on the morning of embarkment day, I was pickpocketed on the Metro in Rome.  Because of my lack of diligence (I opted for a crossbody Baggallini handbag instead of an under-the-shirt pouch), I fell prey to the famous  3 person (maybe 2) pickpocket scheme that involves physically distracting the victim so an accomplice can quickly and stealthily grab whatever's easy to snatch from the victim's handbag.  In my case, it was the euros I needed to pay someone on our cruise for a group excursion he arranged and, more importantly, my passport.    That being said, this post is not about crime in Rome or how to protect yourself from becoming a victim.  I'm here to share my experience as a cruise passenger who had to deal with being denied boarding due to lacking a passport.   

First, here's what happened.  My husband and I spent the week before our TA in Rome.  The morning of embarkation, we needed to meet up with the other people with whom we were sharing a shuttle from Rome to Civitavecchia.  Our meeting place was very close to Termini station.  Since our  Airbnb was mere steps from Cavour station, we hopped on the Metro.  The train was crowded, but we managed to snug into a bit of space near the door.  I only had a carry-on suitcase, a backpack and my crossbody Baggallini handbag, so I straddled my suitcase, used my left hand to steady myself and rested my right hand on my zipped up, crossbody handbag.  When the train stopped at Termini Station, I was jostled roughly by an exiting passenger.  At same time I was reacting and regaining my balance, someone else must have zipped open and made a quick grab from my purse. Maybe, the same person zipped it closed or maybe another person did.  It wasn't until we were at the McDonald's (don't judge, the cappuccino is good, cheap, and served in a china cup) in Termini Station, when I went to extract some euros, that I discovered my cash was gone. Fortunately, my credit card and driver's license were still  safely stored in a different pocket of my handbag. For some reason, it didn't register that my passport was missing.  We were bummed about the cash but knew nothing could be done about its loss.  We had our breakfast, met up with our group, and were none the wiser about the passport until we got to the cruise terminal. 

When we arrived at the cruise terminal, dh and I handed our suitcases to the porter and prepared to enter the terminal. That is when I discovered my passport was also missing.  This is the point in the story when most people I've told it to say something to the effect of, "OMG, you must have been freaking out!"  Not really.  I've never been that kind of person.  My immediate response was, I'm definitely not going to be boarding this morning so we better find a Celebrity representative to help us navigate next steps. 

Step 1. Find the right person 

It was easy to find the right Celebrity employee to help us with my situation.  Once I explained to security outside the terminal doors that I didn't have my passport, we were handed over to a Celebrity security person who would attend to us inside the terminal.  She escorted us into the terminal waiting area where she suggested our checked bags be returned to us so we could search them.  I wanted to skip that step since I knew it was a waste of time, but we definitely were going to need them back if we couldn't get on the ship anyway.  She left us in the waiting area in order to track down our bags.

While we were waiting for the checked bags to be returned, dh and I discussed my predicament. I convinced him that it would be best if he boarded the ship (with all our luggage except my backpack) and I boogied back to Rome to get an emergency passport at the American Embassy and meet up with the ship as soon as I could.  With that decision made, I went to look for our designated Celebrity representative to get an update on our bags.  At least an hour had passed by then.  As it turned out the bags still hadn't been located.  I asked if we could forget about locating the bags and just move forward with my situation as a passenger without a passport.  She seemed strangely relieved to be released from the responsibility of finding our luggage.   

Step 2. Documentation of denial to board. 

After we established that I was not boarding, the representative took all my booking information. (There might have been a form for me to fill out, but I don't remember.) and instructed me to return to the waiting area. After that, dh and I parted ways. I made him promise to have a really good time while he had the whole room to himself and to enjoy having no one to nag him not to go crazy with the drink package.  Once he left, I sat for a long time - until boarding was closed.   Then the representative gave me my official letter with the  emergency travel phone number written on it.  She explained that my next step was to file a police report, either in Civitavecchia or in Rome.  After that, I was to take the denial to board letter and the police report to the American Embassy in Rome to apply for an emergency passport.  She informed me that the Embassy would be closed for emergency situations by the time I got to Rome (Emergency services are from  8 am - 12 pm) but once I had my emergency passport and had made travel arrangements to meet the ship in whichever port I was going to board, I was to call the phone number written down on the letter.  

Step 3:  Police Report.   

The Celebrity representative informed me that there was a police station less than a mile from the cruise port and only a couple blocks from the train station, so I decided I would make my report there before boarding a train back to Rome. I should have asked her for directions to the police station  since there was no wifi in the terminal to look them up the address or directions. I probably would have found the station eventually, but fortunately, I met a nice port employee on the shuttle from the pier to the port entrance who offered to walk me most of the way to the station since she was going that way on her way home.  I arrived at the station hungry and tired, but luckily it was a slow crime day, and I didn't have to wait more than 10 minutes for an officer to take my report. He didn't speak English and I speak only a little Italian, so we mostly communicated using Google Translate on our cell phones. He provided me with a formal copy of the report and sent me on my way.  

Step 4. Apply for an Emergency Passport. 

 It was about 4:30 pm by then. After leaving the police station, I walked to the train station where I got a bag of peanut M&M's and train ticket back to Rome.  Since I wasn't going to be able to apply for an emergency passport until the next day, I used my time on the train and the free wifi to search hotel options close to the American Embassy and to research the emergency passport process on the Embassy website.  As one would expect, I wanted to be well prepared to hit the ground running the next day. 

 Applying for an emergency passport wasn't so bad. It was just a little more complicated than a visit to the Motor Vehicle Administration since there were more steps involved than taking a number, waiting my turn, and then walking up to the counter to submit my forms and pay the fees.  First of all, there was security inspection before I entered the building. I had to surrender my phone, tablet and backpack. I was allowed to keep my small handbag though. Also, when it was my turn to approach the counter to submit my completed application,  paying the fee and leaving with my document was not the next step. Instead, I was to submit my application (and police report) and return to the seating area to wait while my application was reviewed.  Once it was reviewed, I was called  up to a different counter to be interviewed and take an oath. I think I signed something, too.  Once that was completed, I crossed the room to the clerk's counter to pay the fee.  Then, I was to take my receipt and passport photos  back to the counter where my approved application was, so that the new passport could be made. This is where I hit a little snag.  I didn't have passport photos in hand, and unfortunately, the photo booth in the building was broken. Apparently, this happens often, because the clerk didn't hesitate to tell me that there was a photo booth at the Metro station, about 4 blocks away. She assured me that as soon as I returned with my photos I could come right back to her counter even if there was someone there with her. She wasn't lying.  As soon as I returned with my photos, she waived me right over. Now that she had all she needed from me, she  informed me that it could be up to a couple hours before my passport was ready, so I should return to the seating area. I was surprised when it only took 20 minutes.  All said and done,  I was in and out in about  2-1/2 hours. I entered the security line at 7:40 am, entered the building at 8:30 am and was on my way by 10:30 am. 

Step 5. Travel arrangements to meet up with the ship

With my emergency passport in hand, I hiked to Termini station in order to catch the train to the airport.  Logistically speaking, I could have made it to the cruise port in Toulon where the ship would be docked until 4:00 that day, but any little delay -train, plane or taxi- would have jeopardize that.  It was a moot point anyway since  France is one of the few European countries that doesn't recognize a US emergency passports. I wouldn't be allowed in the country anyway.  I learned that at the embassy.  So, instead,  while riding the train to FCO airport, I booked a flight to Mallorca -the next port of call after Toulon- for later that night and a hotel near the port.  I also called Celebrity to inform them that I would be boarding the ship in Mallorca. 

Step 6. Meeting the ship.

That night I flew to Mallorca and stayed in a hotel that was technically within walking distance of where the ship would dock the next morning. I did walk, and it didn't kill me, but it was a LOT farther than it looked, and I wasn't in the right shoes for a 2 mile trek. To add insult to injury, the port is pretty big, and I walked to the wrong cruise terminal where I was given directions to what also turned out to be the wrong terminal before heading in the right direction. I was hot, thirsty, hungry and foot sore by the time I reached the ship, but once I reached the gangway boarding was as easy as announcing my arrival to the gangway attendant and waiting for the senior security officer to come down, confirm my identity and clear me to board. 

This ordeal -if I can even call it that - could have been a lot worse.  Once we got home, I applied for a regular passport, which I didn't have to pay for since I had already paid the replacement fee for the emergency passport.  It came in the mail 2 or 3 weeks later. Now, I'm dealing with a trip insurance claim, and that seems to be taking a lot more time and effort. LOL.  Maybe, I'll share that experience once it's completed. 

15 hours ago, Ex-Airbalancer said:

Did anyone actually watch and listen to it ? 🤔😁

I watched/listened to it last night.  I enjoyed it, and I didn't feel like it was any longer than previous Webinars,  but I needed to mute it once "Um" guy started talking.  I don't remember his name.  I appreciate all his hard work, but sorry, too many "ums" just drive me nuts.   

We are currently in 9065. Noise from above is not a problem. Noise from across the hall is.  The crew access door is being opened and shut almost constantly except from late at night until early morning. It's way too busy in this corridor for me to recommend the location to anyone.  

Just now, georgetheblue said:

. Hope there is no fog when they dock like last year.

You and me both. We're on the Constellation right now. Like a lot of passengers, we have a late morning flight to catch. Oh, well. It is what it is. 

On 8/27/2023 at 6:14 PM, Shmoo here said:

Depends on the teenager.  Some of them think they've outgrown Disney stuff, while others love Disney.

I agree but I will add this.  My kids, who are adults now, have never been to Disney World, but they have been on several Disney cruises.   If you ask them your question, without hesitation they would tell you the "magic" was still there for them at 16 as it was when they were little.  The only kid who had a less than spectacular time was our oldest, who, on our last Disney cruise was 20.  

On 5/24/2023 at 9:41 PM, Luvcrusn said:

Here's a link to the reservation page for the amenities.

https://cloud.na.celebritycruises.com/AQ_AMENITIES_FORM

Thanks, that's useful.   I didn't get an email. Booked months ago.