afdds

TiagoCruiser, would you happen to have that email address? And I will compose an email and see what they say. Boy or Boy, do they need to change their wording. I guess this is one case where checking and rechecking your excursions and dinning didn't pay off. We have already had several airline schedules change including our flight home that would NOT have allowed us near enough time to clear customs in Vancouver, so I guess my senses or gut feelings are on high alert. Thank you for your help.

HALJO1935, Thank you for the tip about the spa Kiosk. We will head that way as soon as we board.

Ok, this is making more sense now. I hope this is the case, that even though your specialty dinning reservation isn't with the "Have It All" , that the reservation is saying " Delivered to Dinning Room" I was so worried that the "Have It All" reservations were being forced to eat in the main dinning but ordering off the Pinnacle Grill menu. If this is true I have no idea why the representative said, Good News, Bad News....I checked and there are no more reservations for 6:30pm on any night. Good News, I will try and call and see if we can work something out. Then another 15min later, he came back on the phone, said he can switch it but can't send me any confirmation. Just check on the reservation when I board. Which I will do, first thing!. Thank you for all the help and I will call again this afternoon. Fingers and toes crossed. I would like to mention that RC does NOT word their reservations like this. It just simply states the time and the speciality restrauant by name and time. HAL and their website is a horrible learning curve. Hopefully, it will be smooth sailing! Can't wait for our Anniversary trip to Alaska.

Nope, not the case. The representative said, he is showing that we are eating in the Main Dining Room.We can order anything off the Pinnacle Grill menu. This is not good! And not what I imagined my anniversary dinner to look like. Husband keeps telling me it's not the worst thing to happen. But there are only a few days in the year that I'm a hopeless romantic. And eating dinner in the main dinning does not qualify for romantic.

Thank you Julia for the positive thoughts. I will check with them later this afternoon and see what another representative says

I’m not sure what is going on but something is. Another red flag was he wanted me to go on trust and could not send a confirmation of the change he said he made.

I had the representative look and he confirmed, two pull down tabs, one for Main Dining and the other for cabin delivery. I had no interest in arguing with him that there wasn’t any pull down tab.

Was able to post picture further down

Thank you and I tried. Have no clue why I have a Mac when I can’t figure anything out. I was able to take pic and edit with my phone. Posted further down

Ok , the representative had full command of the English language and he was really trying hard. Anyway, here is a screen shot. The pic with the pictures is the one that hinted at a red flag. The word Dinner added . The other pic is when I hit edit to see if I could figure this out. That’s when I saw “delivered to dinning room”.

Yep, I made sure before calling that I had this information handy. I wanted to check and make sure since this was our first HAL cruise. I know how RC works because we never eat in the main dining room and pay extra each night to eat at a specialty restrauant. It's that word "at" in the second sentence that speaks volumes.

I will try tomorrow. I'm on Mac right now and need to take pic with my phone. Thanks

True, but I'm afraid I might get really upset if I lean in that direction instead of "free". But you are 100 % correct. We have paid for it. LOL a year ago! I will call again and ask for another confirmation. I did check today online and it still states " Pinnacle Dinner @6:30 Main Dinning.

Never thought about that. The representative was trying to tell me it was something I did. He kept saying there was a pull down tab for either Main Dinning Room or Cabin delivery. And for the longest time he was trying to switch my reservation to the Cabin instead of the Main Dining Room. It took awhile for us to get on the same page that NO I wanted the actual restrauant, which is what I assumed I was receiving. Of course, I can't check on this tab because I have already made the reservation. I can however, go into our 2025 cruise once the reservations open and see if there is such a tab that exists. I know there was no such tab on the first day they opened their books.

Does anyone know if the split pea soup is served everyday? I've seen other groups say in Alaska they run out on sea days. Anyone experience this. Hopefully, they just run out of sea days and not all the time. Thanks, we are so excited for our first Alaska cruise.