I have cruised many times with other cruise lines, and have recently booked my first cruise with P&O.
After registering for a Cruise personaliser account, and entering the reference number, my booking details are shown.
However, After registering for an account on the P&O website (with the same email address), when looking at upcoming cruises, it just says: "We are unable to show you any cruise information at this time..This might be because you have not yet entered a valid URN (unique reference number)" It does not seem to have linked the two systems together and I cannot find anywhere to enter the URN.
Does anyone have any ideas ?
Thanks