gazza999

I thought that the Royal Caribbean website was pretty awful, but apparently it's not that bad 🙂

I found my URN, its all good. Thanks for your replies 🙂

I have a P&O account but apparently you are unable to manually create a Peninsular Club account

Thanks for the info, but as this is my first cruise with P&O, I am not yet a member of the Peninsular club. Apparently you have to spend 15 nights on board before you become a member, you can't join prior to your first cruise like other cruise lines. Is there any other way of finding my URN ? Thanks

I have cruised many times with other cruise lines, and have recently booked my first cruise with P&O. After registering for a Cruise personaliser account, and entering the reference number, my booking details are shown. However, After registering for an account on the P&O website (with the same email address), when looking at upcoming cruises, it just says: "We are unable to show you any cruise information at this time..This might be because you have not yet entered a valid URN (unique reference number)" It does not seem to have linked the two systems together and I cannot find anywhere to enter the URN. Does anyone have any ideas ? Thanks

I am due to sail on the Symphony next week. I have heard that if you use the new Royal App, during check-in there is no need to queue at the desk, you just go through security and onto the ship. Has anyone been on the Symphony in the last couple of weeks that can confirm ? Thanks