Administrators Rare LauraS Posted April 24, 2015 Administrators #1 Share Posted April 24, 2015 Check out the latest UK News from Cruise Critic: Explorer of the Seas Cruise Ship Returns to Southampton After Refurbishment Continue reading for more details More... Link to comment Share on other sites More sharing options...
Riskit Posted May 30, 2015 #2 Share Posted May 30, 2015 We are booked on the Explorer this summer departing 9th August. Having read some of the reviews we are now dreading the holiday! We are traveling with whole family including our teenage boys and our parents. My main worry is the overcrowding and having nowhere for our parents to sit in the evening as they have mobility issues. I would like to get some confidence that RCI are addressing the issues that so many cruise critic members have found on the newly refurbished ship, so does anyone have an email address or contact information for Stuart Leven, Royal Caribbean International's managing director for UK & Ireland ? Many thanks Link to comment Share on other sites More sharing options...
Aluap Posted May 30, 2015 #3 Share Posted May 30, 2015 sleven@rccl.com , I have the same concerns as you. We travel on explorer in August, I know it will be busy as it will be school holidays but would still be nice to get a seat. Maybe I will bring my own if it doesn't improve! Link to comment Share on other sites More sharing options...
Riskit Posted June 17, 2015 #4 Share Posted June 17, 2015 Thanks for the email address. I have written to Mr Leven asking if he has read the reviews and what they are intending to do to alleviate any overcrowding. I'll keep you posted on the reply. Link to comment Share on other sites More sharing options...
Aluap Posted June 17, 2015 #5 Share Posted June 17, 2015 Yes it will be interesting to hear if they have added more seating Link to comment Share on other sites More sharing options...
Riskit Posted June 28, 2015 #6 Share Posted June 28, 2015 Aluap..I've had. Response from Royal Caribbean. they have acknowledged the issues that people found during the first few cruises and assured us that thing are now running smoothly. They have also added an extra 40 seats in the pub and extra sunbed a on the deck. We all know it's going to be busy so I am expecting some hassle but at least they have tried to do something. Link to comment Share on other sites More sharing options...
sarah0 Posted July 19, 2015 #7 Share Posted July 19, 2015 nice thread Link to comment Share on other sites More sharing options...
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