bar1928 Posted February 8, 2020 #1 Share Posted February 8, 2020 This may be of interest to would be cruises. Thank you for contacting Princess Cruises regarding your concern or query. We are currently receiving an unprecedented number of e-mails. Due to this, our reply time is currently around 5 working days. If the matter is urgent and you have a cruise booked that is sailing within the next 30 days, you may call us on the following numbers: From Australia 13 24 88 or 1300 551 853 From New Zealand 0800 780 717 Or your local travel agent for booking/s under TA Our Customer Service Team is available during the below hours Monday to Friday 7:00 AM to 7:00 PM EDST Saturday 8:00 AM to 4:00 PM EDST Sunday Closed If your email is received outside of our opening hours, our response time may be affected. For everything you want to know about your Princess Cruises holiday, you may visit our comprehensive collection of FREQUENTLY ASKED QUESTIONS available on our website Top 10 FAQ - https://www.princess.com/come-back-new/top-ten-faq/ FAQ: Onboard Experience - https://www.princess.com/learn/faq_answer/onboard/experience.jsp FAQ: Know Before You Go - https://www.princess.com/learn/faq_answer/index.jsp You may also LIVE CHAT with one of our Cruise Specialists by clicking on this link - https://isaac.wlcl.com.au/Chat/DirectChat Thank you, Princess Cruises Customer Service Team Link to comment Share on other sites More sharing options...
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