sail1658 Posted January 25, 2022 #1 Share Posted January 25, 2022 Why does the following message appear when I try to view videos posted in a thread? How can I fix it? Sorry! We could not locate the item you are trying to view. Link to comment Share on other sites More sharing options...
CC Help Jenn Posted January 26, 2022 #2 Share Posted January 26, 2022 Without seeing the specific post, I suspect it was uploaded from an iphone - and you are not viewing on an iphone. At this time I do not think the software coverts those for the broader viewing Link to comment Share on other sites More sharing options...
sail1658 Posted January 26, 2022 Author #3 Share Posted January 26, 2022 Thank you for this response. There is an example in this thread - post #151 IMG_0163.MOV Link to comment Share on other sites More sharing options...
sail1658 Posted January 27, 2022 Author #4 Share Posted January 27, 2022 I am viewing on an HP laptop or a Samsung Galaxy tablet and both of these devices produce the error message. Link to comment Share on other sites More sharing options...
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