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CC Help Jenn

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About CC Help Jenn

  • Rank
    Senior Community Support Specialist

About Me

  • Location
    Ewing, NJ
  • Interests
    Cruising, Food, Family, Running (hence the food!!)
  • Favorite Cruise Line(s)
  • If you have a personal or hobby CRUISE or TRAVEL BLOG, include the url here:

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  1. What is the thread you are trying to view? Do you have a link
  2. CC Help Jenn

    Email Notifications

    Are you still not receiving notifications
  3. CC Help Jenn

    Celebrity Edge Dec 1 sailing

    I fixed it πŸ™‚ The roll call tool was pointing to an old thread that was merged into your larger thread - since that thread no longer existed the lander page showed 0 members. I directed it to point at the correct thread https://www.cruisecritic.com/rollcalls/celebrity-edge-i-december-1-2018/ Edited to add: When you search for the roll call using find your roll call tool - The listings page still shows 0 - that may take longer to catch up to the changes I just made See:
  4. CC Help Jenn

    November Contest! Thanksgiving

    I can't decide on one true favorite because I love the flavors normally associated with fall. I love a good mashed sweet potato/white potato blend with rosemary and Parmesan πŸ™‚ No real recipe - Peel and Dice an equal amount of white and sweet potato, boil, and mash with rosemary infused butter, salt&pepper, and cream. Sprinkle with a bit of fresh grated Parmesan cheese. Pumpkin cookies and Pumpkin creamer in my coffee. I love anything pumpkin EXCEPT I do not like pumpkin pie - very strange no? My chosen recipe to share though, is my thanksgiving favorite, Green Bean Casserole - from scratch. This is the recipe I follow though this year I may try to lighten it up a bit. I want to save my calories for the mashed potatoes and gravy πŸ˜› https://thepioneerwoman.com/cooking/green-bean-casserole/
  5. CC Help Jenn

    November Contest! Thanksgiving

    It is the week of Thanksgiving here in the US. One of my favorite holidays because I love food and time spent with family πŸ™‚ Lets have a fun little contest. Answer with a reply to this post: What is your favorite fall meal/dish? Bonus points if you share a recipe --- just kidding πŸ˜‰ every response gets treated equally as an entry - I am just a sucker for a new recipe! Recipes and/or photos are welcome. Note: Winners will be selected randomly from everyone who participates. Contest will be closed on December 1 and winners will be announced shortly thereafter.
  6. CC Help Jenn

    Error message 2F173/H

    What is your ship/sail date? Let’s see if we can trouble shoot
  7. CC Help Jenn

    Bugs & glitches all fixed?

    Thank you! Thanksgiving is on the top of my favorite holidays list πŸ™‚ I hope you have a lovely week
  8. Unfortunately this is not something *I* can fix. It may not be high on the list but I do have it noted
  9. CC Help Jenn

    Error message 2F173/H

    could be you were trying to reach a topic that had been removed. Or sometimes I will see that when I try to look at a roll call post when I am not logged in What were you trying to do when you were shown this error
  10. CC Help Jenn

    Bugs & glitches all fixed?

    Yes that is it. I realize I had let it go for almost 2 weeks without any update
  11. CC Help Jenn

    forum hosts

    Our hosts still take action where appropriate on reported posts. You can always send us an email if you have any concerns about something specifically πŸ™‚
  12. CC Help Jenn

    Bugs & glitches all fixed?

    Just testing this out and I think that issue is fixed πŸ™‚
  13. CC Help Jenn

    Bugs & glitches all fixed?

    To respond to some questions - Re: Removal of Bug Forum. The true reason we opened that forum to start was so that my tech team could just glance in there to address any bugs. Almost immediately it became apparent it would not be that simple for them. Bugs were being reported in the bug forum and in the help forum. In addition, help questions were being posted in both forums. And the icing on the cake is opinions/feedback of the product itself, features we miss having, new ideas for features etc were also being posted in the bugs and help forums. It was difficult to manage while also finding and making sure that the bugs were being addressed. Now that we are a month in and the primary switch over is complete there should be fewer bugs than when we first reopened so there really shouldn't be a need for a whole forum on bugs. As in the past, prior to the new platform, the best way to report any bugs would be to send us an email. The help forum is not generally scoured by staff as it is more geared for member to member help on how to use the features. I do peruse as much as time permits, however. We had a HUGE backlog of email - mainly due to issues of log in troubles. I'm pleased to say we are mostly caught up so any bugs emailed will get a better response time than you may have received in weeks past. Lastly, I did just update my pinned post with what is being worked on/what is done etc. Eventually that too will go away (fingers crossed) as there should be no more things to work on πŸ™‚ My holiday wish. Happy Friday
  14. CC Help Jenn

    Cruiser Rank

    I had this fixed πŸ™‚ Except for you blue ribbon cruisers - we changed the name of that rank so it might take a few more minutes for that to update - but we are working on fixing that one now as well πŸ™‚