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CC Help Jenn

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About CC Help Jenn

  • Rank
    Senior Community Support Specialist

About Me

  • Location
    Ewing, NJ
  • Interests
    Cruising, Food, Family, Running (hence the food!!)
  • Favorite Cruise Line(s)
  • If you have a personal or hobby CRUISE or TRAVEL BLOG, include the url here:

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  1. CC Help Jenn

    Member Galleries question

    Personally I love dog photos 🙂. I do have on my personal to do list to create How Tos for many of our functions. The setting to allow comments or not is on the first page of album creation and is not really “ in your face”. I’ll screen shot next time and share
  2. Not sure if you noticed, but if you look at a forum, Topics that you have visited that do not have new posts since you have visited are not bold. I know not exactly the same as showing a visted link as red but there is a visual cue. If a topic is new to you it will be bolded
  3. CC Help Jenn

    Disable "New photos"

    I see a ship photo and a few photos of members on a cruise. These photos will constantly be refreshed as new member albums are loaded. As with anything on the forum, gallery photos must adhere to community guidelines. Members can report photos the same way a post can be reported. However there is nothing against guidelines with the photos displayed at the moment.
  4. CC Help Jenn

    Disable "New photos"

    They are not advertisements, they are member uploaded photos. We do appreciate your feedback
  5. CC Help Jenn

    Text Paste error if URL in text

    working on this
  6. CC Help Jenn

    Disable "New photos"

    There is not a way for members to disable
  7. CC Help Jenn

    General Comments

    Thanks for your feedback. In addition to the announcement we did send out an email. I am sorry to those who were not aware.
  8. CC Help Jenn

    Using the quote function to create a new post

    It doesn't look like you can quote a quoted post within a post - does that make sense. However you can go to the post - highlight the list, copy and paste into your reply.
  9. CC Help Jenn

    problem embedding photo

    Is the shutterfly account private?
  10. CC Help Jenn

    questions about signature

    I think your signature is a good spot with what we have available to use right now. Maybe in the future profiles can be more robust and it is definitely something we will keep in mind.
  11. CC Help Jenn

    Member List

    There is not a member list but you can search for a member. When you click into the search box, under search in select more options: members and type in who you are looking for
  12. CC Help Jenn

    What are "Reminder Points?"

    Okay guys I am going to lock this one 🙂 If you have any questions about points/reminders/guidelines moderation etc please send us an email at community@cruisecritic.com and we can let you know privately. We don't want to discuss your specifics all out in the open. Happy Friday
  13. CC Help Jenn

    Forums Updates 10/19/2018

    Updated -- more info on log in issues can be found here
  14. We are aware of the log in issues and access errors many of you are having. Our engineers are working on a permanent solution. In the meantime we have found taking the following steps has resulted in a positive action for some of our users. Make sure you are showing as logged out, if you are not – please use the log out button Clear your browser cache (info on how to: https://www.digitaltrends.com/computing/how-to-clear-your-browser-cache/) and close your browser Open your browser. Come back directly to https://boards.cruisecritic.com do not go to our home page or any other page to log in as this may produce the same error you were experiencing Log in at boards.cruisecritic.com – you should now be able to navigate the site and forums and be recognized as logged in I do know that this is inconvenient and apologize. Our engineers are working to fix the errors that are causing this and we will update as soon as we make progress.
  15. CC Help Jenn

    questions about signature

    The signature rules were put in place before we had our expand functionality returned I put this on my list of settings to discuss after the expand functionality was returned 🙂 Stay tuned