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i<3cruise98

By i<3cruise98,
in MSC Cruises

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celestialcruiser

celestialcruiser

Posted
Posted (edited)
19 hours ago, mimi7ccr said:

I'd like to know this also, the chances for getting a different balcony cabin in the current climate.

We sail this Sunday, booked a Fantastica balcony, and our cabin was switched from a regular balcony on Deck 11 to a fully accessible one on Deck 10, with NO SOFA or anywhere to sit and a ramp going out the balcony door for you to stub your toes on when you get out of bed during the night.  Plus we are in our 80's!!  Our TA has tried through numerous phone calls and a long letter to get us changed back to a regular balcony anywhere else (we're not picky), all to no avail.  I'm wondering what is our best option, to wait till we get on the ship and go to customer service, or complain at check-in.  Thoughts, anyone??

 

 

Edited by celestialcruiser
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