Drinks package

[Annabella29]

Hello, we booked a cruise under the Fly&cruise promotion, which included a drinks package.  The booking confirmation we received mentions the drinks package, but it isn’t indicated in our MSC account or in the app (it says we haven’t purchased a drinks package). Has anybody had any issues once aboard or does the booking confirmation prevail and I shouldn’t worry?😀

 

Thank you in advance !

[saint_em]

I booked via a travel agent under a different promotion and have the same experience - my ticket/boarding pass says I've got it but it isn't on the app or my online account. I get the impression that MSC's IT is a bit flakey so as I've literally got it in black and white on documents they've sent me I'm going to trust that it's in their system somewhere!