Having trouble adding a cruise to my history

[moking]

Just finished up a B2B2B cruise in Nov. and the last leg has not showed up in my history.  I went to the page to have a cruise added which I did in Dec. & Jan. and still nothing has been added.  Is anyone else having trouble with their history?

[hapytobehr]

You can claim a past cruise if it doesn't show.  

 

This should show on the bottom of your past cruise list:

 

 

MISSING A CRUISE?

Took a cruise and it's not here? It may take up to 14 business days after you sail for it to appear. If your sailing is still missing, claim your cruise below.

Request Past Cruise

*You may see a cruise listed with zero VIFP Points, which indicates a cruise that’s ineligible for VIFP Points, such as a complimentary cruise. Sorry we can’t give you any VIFP Points, but we hope you had a great time.

Before you hit “Request,” please make sure you’ve adjusted everything.

Submit Request

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[jennas_mum]

4 hours ago, moking said:

Just finished up a B2B2B cruise in Nov. and the last leg has not showed up in my history.  I went to the page to have a cruise added which I did in Dec. & Jan. and still nothing has been added.  Is anyone else having trouble with their history?

I had that happen on my last B2B. I tried to add it online multiple times without success. I ended up getting a hold of my PVP and she was able to get it added.