Lotus Spa and Thermal Suite Sun Princess

[Hobby3333]

My wife and I are booked in a Signature Suite on the Sun Princess in July.  The Thermal Suite is listed as an amenity under Signature Suites.  Just to make sure I called Princess and was told it was not included on the Sun Princess.  Can anyone confirm this? When I questioned why it was listed under the amenities, I didn’t get an answer.  

[MTNest93]

As far as I understand, only "Thermal" suites are included with suites on the older class ships. The "Enclave" on newer ships are not included as a suite benefit.

[Hobby3333]

16 minutes ago, MTNest93 said:

As far as I understand, only "Thermal" suites are included with suites on the older class ships. The "Enclave" on newer ships are not included as a suite benefit.

Then Princess needs to scrub it from the list of amenities under Signature Suites.   It definitely states that the use of the thermal suites is included.

[MTNest93]

Just now, Hobby3333 said:

Then Princess needs to scrub it from the list of amenities under Signature Suites.   It definitely states that the use of the thermal suites is included.

I agree, but I couldn't find where it said the Enclave was included.  The Signature Suites include the Sanctuary, but no mention of Enclave that I could find but maybe I'm looking in the same place you are.

 

[Hobby3333]

51 minutes ago, MTNest93 said:

I agree, but I couldn't find where it said the Enclave was included.  The Signature Suites include the Sanctuary, but no mention of Enclave that I could find but maybe I'm looking in the same place you are.

 

[FLAlaska]

There is an asterisk next to it. Below what you pointed should say something like on select ships 

[Hobby3333]

I understand.  Very misleading because it was on the July 13 sailing date of the Sun Princess.  

[FLAlaska]

[Hobby3333]

The fine print.   

[FLAlaska]

17 minutes ago, Hobby3333 said:

The fine print.   

Gets you every time