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Wheelchair Assistance in Galataport, Istanbul Turkey

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Next year my husband and I are cruising with my 90 year old mother on a Viking cruise out of Istanbul. I'm concerned about getting a wheelchair for her when we arrive at the port because I haven't seen any availability of the service through the port's website. She uses a rollator on the ship but needs a wheelchair from the car drop off point at the port, through the port and check in, right to the ships gangway. Has anyone had experience securing a wheelchair for this use at Galataport? It would be truly great if anyone has any specific experience with boarding a Viking ship at Galataport who needs wheelchair assistance. Viking is always terrible with wheelchair assistance in ports so any information that people could provide who have done this would be greatly appreciated. Thanks so much 

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