Virgin App & Multiple Bookings Question

[Cloud9 Bob]

If you have one cruise booked and completely set up with all your passport data, restaurant reservations, excursions etc. and you book a second cruise and eventually have the same things listed:

 

1) Do you have to re-do passport data/security photos twice?

 

2) How do you switch from one to the other booking on the app?

 

3) Did the second cruise screw up anything with the first or are they two completely separate areas and never the two shall meet?

[jon81uk]

2 hours ago, Cloud9 Bob said:

If you have one cruise booked and completely set up with all your passport data, restaurant reservations, excursions etc. and you book a second cruise and eventually have the same things listed:

 

1) Do you have to re-do passport data/security photos twice?

 

2) How do you switch from one to the other booking on the app?

 

3) Did the second cruise screw up anything with the first or are they two completely separate areas and never the two shall meet?

The security photo remains but you need to go and in check it then add the passport details and card details. Start by selecting the arrival time!

 

go to me and then settings cog and scroll down to switch voyage

 

sometimes they end up creating additional accounts for people when the booking is made somehow which can screw things up, but if you can log into the website and see all the bookings it should be fine.