We have the premier package and after reserving our dining reservation in advance, my credit ca5d was still charged. After receiving the runaround from Princess, I am being told different ways to get the refund. All entail wasting my time on ship requesting the refund, including asking for the restaurant mgr, even though I dont know which reservation it is for and/or going to guest services. Was given 2 numbers to call one was a medical device sales call, not princess the other for my planner, which I dont have one. Anyone else experience this?