Carnival Paradise Casino hacked. Beware

Just got off my cruise on Carnival Paradise sailed Feb 27-4Mar from Tampa. Imagine my surprise when I requested Uber from Tampa and credit card declined!!!!!! Called Bank and went thru charges, here after 1hr we found every time I charged to my account in the casino someone in different cities in the US were taking money from ATMs at the same time[emoji848][emoji848][emoji848]. No it was not a hold, yes I called customer service at Carnival 3 times and they deny it was from casino!!!! I have the bank statement to prove times along with my onboard final bill. Disgusted and disappointed ..... Please advise your clients to be safe and if your gambling on that ship USE CASH!!!!!!!!!!

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If they are fraudulent charges report it to your card carrier/bank. They should be able to remove the charges. And I'm no expert but how would they be able to remove money from ATM without a card?

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Bank reimbursed the fraudulent charges. Was advised the technology with hackers has advanced and this is currently a new way for them to get cc numbers and post transactions look like ATM withdrawals

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Bank reimbursed the fraudulent charges. Was advised the technology with hackers has advanced and this is currently a new way for them to get cc numbers and post transactions look like ATM withdrawals

 

 

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Wow! I'm glad you got your money back! Thanks for the heads up. I know many ATMs have started using the chip system so hopefully that will prevent some of the scams.

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When you say you 'charged your account', are you saying you used your sign and sail like on a slot machine or were you actually using your credit card at the cage or at the ATM machine? Just want to try to avoid same troubles.

Glad the fraudulent charges were taken off.

You have to use the sign n sail card to gamble. When I would charge to my account on slot machine it was being charge in addition to different ATM in USA It wasn't a hold as when you go back and look at account my sail n sign bill had the same charges.

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In other words it was charged twice to my ATM card for every transaction at the casino. Thank God for Wells Fargo!!!!

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so someone who worked in casino was charging