kkittens Posted August 20, 2014 #1 Share Posted August 20, 2014 Hello. I upgraded my reservation today from an aqua class to a suite guarantee. On my celebrity it is showing the old reservation deleted, but my new reservation cannot be located even on the add it now link. The charge for the upgrade is showing up on my credit card. This morning my TA said if the reservation does not show up by tomorrow to call her. Should I be concerned? Link to comment Share on other sites More sharing options...
cruisefreaks Posted August 20, 2014 #2 Share Posted August 20, 2014 (edited) No, Celebrity's internet is slow. If you made the change it will come through. If you don't find posted it in 24 hours or so, have the TA call. Don't worry, ;) Edited August 20, 2014 by cruisefreaks Link to comment Share on other sites More sharing options...
Sloop-JohnB Posted August 20, 2014 #3 Share Posted August 20, 2014 (edited) Ya it is the website. Just one more reason I refuse to use it for cash matters... Or things that relate to my booking and matter to me greatly. Much happier on the phone with a REAL LIVE person (phone calls are also recorded) add in the fact that I get confirmation immediately, and often have my email receipt in hand before I hang up. I hope that all is well... I'd honestly be tempted to call em for the peace of mind (although as you used a TA, I guess "technically" they have to make the call) Cheers! Edited August 20, 2014 by Sloop-JohnB Link to comment Share on other sites More sharing options...
4774Papa Posted August 20, 2014 #4 Share Posted August 20, 2014 When I had a cruise cancelled and transferred my booking to another cruise, it was done in less than 24 hours. Of course, I had no TA. I would make sure it went through; it should happen fairly soon. Link to comment Share on other sites More sharing options...
kkittens Posted August 20, 2014 Author #5 Share Posted August 20, 2014 Thanks for all the helpful replies! I suppose I will call in the morning if it is not there when I wake up. Link to comment Share on other sites More sharing options...
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