Who to contact about missing VIFP NUMBER

This will be 3rd time cruising on Carnival..we have 6 cabins booked...3 of which were given a special rate...I was not and was told it was because I have never cruised with them before...called a random customer service # and was basically told...too bad.. Is there someone else I can call??

just log onto the Carnival website, as soon as you sign in your VIFP will be right there

After you log in check for past cruises. If it shows none you need to gather your documentation and follow instructions on the website to get your proper credit. Then call to get your reservation up updated. If the rep can't help you ask for a supervisor.

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You can also look up your VIFP number by using this web page:

https://www.carnival.com/cruise-deals/vifp-club

click Look up my VIFP Club # its to the right of the Show My Deals

I was able to find my number after not cruising for almost 20 years!

I just logged in my VIFP # is my past guest #

You have hit upon an important issue with VIFP numbers. It will likely turn out you have more than one ! That makes their systems go haywire and it takes a concerned PVP to figure it out.

They can do it, and then consolidate all your cruises under one number. You make have to make multiple calls but it can be done.

In my case, I had 5 (!) VIFP numbers after 8 sailings. Always with the same address and phone number. No explanation from Carnival but I think it had to do with filling out the online surveys we are sent after cruising. The last screen asks you to click to enjoy the benefits of the VIFP club.... then ya get another number ! Go get em ! :cool: