aliciam Posted September 22, 2016 #1 Share Posted September 22, 2016 Hi all, I've tried to book a tour with Spencer Ambrose for early November and am having trouble getting a confirmation email. I received the initial email, which specifically says it's not a confirmation, and to expect one. I've emailed via the email address on the contact us page and no response either. Should I just assume this is internet issues and unless my deposit is refunded through PayPal that I confirmed? Has anyone run in to this? Anyone book one of Spencer's tours at the dock? Thanks in advance for your help! Link to comment Share on other sites More sharing options...
james'mommy Posted September 22, 2016 #2 Share Posted September 22, 2016 I booked with them last month and got the non confirmation email quickly and then the same day I got the official confirmation. I would keep trying to contact them. Link to comment Share on other sites More sharing options...
Dragon2109 Posted September 22, 2016 #3 Share Posted September 22, 2016 Hi all, I've tried to book a tour with Spencer Ambrose for early November and am having trouble getting a confirmation email. I received the initial email, which specifically says it's not a confirmation, and to expect one. I've emailed via the email address on the contact us page and no response either. Should I just assume this is internet issues and unless my deposit is refunded through PayPal that I confirmed? Has anyone run in to this? Anyone book one of Spencer's tours at the dock? Thanks in advance for your help! Perhaps you should call them if you haven't received an email. Here is the contact info: 1.758.721.8844 1.758.484-4100 Link to comment Share on other sites More sharing options...
aliciam Posted September 23, 2016 Author #4 Share Posted September 23, 2016 Thanks for the input. I emailed them one more time from a separate email address today and they actually just called me. They were so nice; so looking forward to the tour! Link to comment Share on other sites More sharing options...
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