turbobob Posted January 18, 2017 #1 Share Posted January 18, 2017 My wife and I were enjoying our Viking beach getaway - Pigeon Island - on St. Lucia until a Costa tour arrived. The Costa ship tour guide - I think his name was Maurizio Imperiale but it was hard to read his name tag as he thrashed about the park - was totally unprofessional in his dealings with everyone who were not part of his tour and made most of us from the Viking tour very uncomfortable. He was amember of the Costa crew and not an island contractor He began by demanding that the refreshments that were brought for our tour be distributed to his tour. Our tour guide did a fine job of standing firm and not letting him bully her. His next demand was that she call her office to remedy his problem despite the fact that his tour was through her organization. She was supposed to call because he had no telephone. Once again, she stood firm and let him rant to no avail. I truly hope that what we saw is not typical of Costa land excursions and staff professionalism Link to comment Share on other sites More sharing options...
tenpin Posted January 19, 2017 #2 Share Posted January 19, 2017 what a shame one guy can spoil a nice day. Especially when not on a Costa cruise. I would write to Costa giving his name and time/date of tour, these guys spoil it for all the great guides. Link to comment Share on other sites More sharing options...
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