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tsj

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Everything posted by tsj

  1. Thanks to all for your replies! I will call my planner at Princess.
  2. We are booked on the Royal 4/6/24 Sydney to Tokyo. Yesterday I noticed it is now listed as Currently Unavailable. Any thoughts on what this might mean?
  3. tsj

    COVID FCC

    My husband tested positive and was quarantined during our 14 day Med cruise in May. We just received the FCC about 10 days ago and only after many phone calls. I filed a claim with AON Affinity on May 29. Many phone calls later our claim has still not been processed. We cannot request reimbursement from Princess for any remaining expenses until AON settles our claim, I do understand that point. However I am thinking we have a long way to go before this is resolved. We understood the risks of traveling internationally at that time and we were willing and able to manage quarantine and a delay to the US. We just hoped for a quicker resolution. Just for clarification, my husband was released from quarantine the day before our cruise ended,. However we could not enter the US until he was 11 days from his positive test. This meant we had to arrange and pay for our changed flights and expenses in Barcelona. Things may be handled differently for those that have not completed quarantine before leaving the ship. My suggestion is stay on top of the FCC and any insurance claim as I am sure both Princess and AON are swamped at this point. Teri
  4. Thanks for the responses! Contacted Princess and they will cover costs. As I mentioned we also have travel insurance, so we will likely be fine. My concern now is that I continue to test negative in order to fly! Dockman, Wow I wish we could have flown home today. I uploaded his documents on the Airlines App and we were denied. As for arguing, I might be tempted, but our Daughter is a flight Attendant for the same airline and we often fly on her benefits 😳 Just relieved it looks as if we will be reimbursed. Thanks again. Teri
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