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Doggielover68

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  1. Exactly. Myself and two other adults from our group completely missed that detail. Part of me still wonders if they've changed the excursion to allow children but MSC doesn't even know how many seats there are, what time the excursions are, etc. It's all very strange. I'm still going into this cruise with an open mind and I'm not generally one to nitpick the small things. I'm just used to cruise bookings being easier to manage online.
  2. The excursion in question is not a huge cost for us, (less than the cost of auto gratuities) so that's why I wouldn't mind the on board credit. If it exceeded that cost then I'd definitely prefer a refund. The biggest annoyance is that they sold the children's ticket at a reduced children's price, knowing that he was too young to participate. Very frustrating indeed!
  3. Thanks. That does make me feel better about the experience. I'm still looking forward to this trip. I wasn't originally planning on an excursion anyway but my family is cruising for the first time and wanted to go all out. Oh well!
  4. You're right, I tried calling and it took them 15 minutes to find the excursion and another 10 minutes to find the hidden note with the age restriction. Their on-board policy is that you may cancel onboard for OBC provided that the excursion is at least 48 hours away. I board on Sunday and Ocean Day is Monday so I don't see that as being an option. They may very well make an exception at the shore excursions desk but without any written policy in advance, I guess I'll just have to cancel and wait 1-2 months for a refund. This is my first cruise with MSC. I'm sure the trip itself will be fine but so far, I'm not impressed.
  5. This excursion was previously called "Rum Rendezvous" and in the main description it specifically said something like "This adults-only getaway etc etc". I don't think I've seen a single adults only cruise line excursion on any of my 20 cruises. Deceptive marketing is what it is. An age restriction should be published clearly and obviously.
  6. That's what I'd like to know!!! The other day I tried calling to inquire about changing one of my other excursions and they weren't even able to tell me how many tickets they had available (since we are cruising with family we wanted to make sure that there were enough available for all).
  7. Hello, A few weeks ago, my family booked the Bahama Breeze Excursion and I don't recall there being an age minimum to participate. My cousin is 12 and his ticket was booked without issue. It was only today when reading the fine print that it says 21+. Has anyone taken this excursion and know for sure? Their website really needs work!
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