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Spurschick

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Posts posted by Spurschick

  1. On behalf of OP

     

    ANSWERED 🏆

    Piano (Black)- JEWEL

    Purple Area - SYMPHONY

    Purple Head Statue - SYMPHONY

    Gloria Estefan - EMPRESS*

    Spa Tree - OASIS*

    Fire - GRANDEUR*

    Red Dog - INDY*

    Blue Head Statue - JEWEL

    Casino Statue - SERENADE*

    White Dog - CELEBRITY ECLIPSE (Bonus)

    Piano (White)-VISION

    Two Ships docked - LIBERTY & NAVIGATOR

    Flow-Rider - ADVENTURE

    Blackout - OASIS 1720*

    Summer ice show - EXPLORER

    Cabana by pool - OASIS

    Mario & Laura - OASIS

    Oasis - OASIS 😱

    Acrobat Model - EXPLORER

    Johnny Rockets - MAJESTY

    Captain picture what ship - OASIS

    The skulls - ANTHEM

    Sliced Tomatoes - OVATION

    Lounge - DL ADVENTURE

    Hot tub and the Golden room + 3 Card Poker (Chinese) -  MARINER*

    Promenade -  NAVIGATOR

    Breakfast Table - LEGEND

    Bridge Motorbike -  HARMONY*

    Centrum 1/2 Wheel Display - RADIANCE*

    Another Piano (White) - ENCHANTMENT*

    Round Glass Elevator -  EMPRESS

    Old Boat - Icy Strait Point - FV INTERIM (Bonus)

    Sports TV bar PLAYMAKERS - INDEPENDENCE*

     

     

    PENDING

    Stairwell with Laura - Adventure

    The Bell 🔔 Helipad - Quantum

    Red Polka Dot Dress - Song Of America

     

     

    TO BE SOLVED 🧐

    Suite Deck -

    The Number 5 Crew 🏈 -

    Chefs Table

  2. On behalf of OP

     

    ANSWERED 🏆
    Piano (Black)- JEWEL
    Purple Area - SYMPHONY
    Purple Head Statue - SYMPHONY
    Gloria Estefan - EMPRESS
    Spa Tree - OASIS
    Fire - GRANDEUR
    Red Dog - INDY
    Blue Head Statue - JEWEL
    Casino Statue - SERENADE
    White Dog - CELEBRITY ECLIPSE (bonus)
    Piano (White)-VISION
    Two Ships docked - LIBERTY & NAVIGATOR
    Flow-Rider - ADVENTURE
    Blackout - OASIS 1720 
    Summer ice show - EXPLORER
    Cabana by pool - OASIS
    Mario & Laura - OASIS
    Oasis - OASIS 😱
    Acrobat Model - EXPLORER
    Johnny Rockets - MAJESTY
    Captain picture what ship - OASIS
    The skulls - ANTHEM
    Sliced Tomatoes - OVATION
    Lounge - DL ADVENTURE
    Hot tub and the Golden room + 3 Card Poker (Chinese) -  MARINER
    Promenade -  NAVIGATOR
    Breakfast Table - LEGEND
    Bridge Motorbike -  HARMONY
    Centrum 1/2 Wheel Display - RADIANCE
    Another Piano (White) - ENCHANTMENT


    TO BE SOLVED 🧐
    Suite Deck -
    The Number 5 Crew 🏈
    Chefs Table - 
    Red Polka Dot Dress - 
    Round Glass Elevator - 

  3. 1 hour ago, Spurschick said:

    Glad it worked out for you. It’s just a shame they don’t have a list of valid sailings as it took me 2 hours the other day trying to find a date they would allow us to move one of our sailings to!

     

    in first lot of cancellations they allowed up to February, with this round being until February as well I think they are running out of options to move to fast. Just hope if there are any more extensions to sailing cancellations they extend that February date. 

     

    I wonder if with so many people pushy back sailings they are using casino comps lift and shifts to raise capacity in short term.

    Should say push back not pushy lol

    • Haha 1
  4. 18 hours ago, lovelife said:

     

     

    Thanks for the advice.  I called Club Royale again today and after trying eight different dates on various Oasis class ships, I got it moved to Oasis in February, 2021.  Took 91 minutes but I'm booked.  Even got an 18 cent refund.  Woo hoo!!

    Glad it worked out for you. It’s just a shame they don’t have a list of valid sailings as it took me 2 hours the other day trying to find a date they would allow us to move one of our sailings to!

     

    in first lot of cancellations they allowed up to February, with this round being until February as well I think they are running out of options to move to fast. Just hope if there are any more extensions to sailing cancellations they extend that February date. 

     

    I wonder if with so many people pushy back sailings they are using casino comps lift and shifts to raise capacity in short term.

  5. 2 hours ago, Mikew0805 said:

    Understand, I am very sad with you. I also booked through Casino Royale and at least they are honoring the comps and allowing them to be moved... which is more than they normally do.

     

    I find that keeping them booked gives me something to look forward to.

     

    Hang in there... 

    Agreed, and given you have to reschedule before end February I’m hoping they know something we don’t otherwise we will be back at square one moving them all again 😉

  6. 1 hour ago, Aulanis said:

    Might help if you said which ship you were going on and if you booked direct or via a TA and what you have done so far - did you phone to cancel? completed an online refund request etc.  Have you looked at the  cancellation advisories and notices on princess site?

    The cancellation advisories on princess site are not worth even being there. It says excursions refunded within 60 days. Well I’m at 98 days and still no progress. 

     

    Doesnt matter what ship you were on or how you booked, they are not refunding period. 

     

    They say say they have refunded 60% of bookings and they state going in date order.

     

    Sorry BS. With latest round of cancellations that would mean they are processing at least into July if not later by now. However the rep I spoke to today said they are working on May sailings.

  7. Finally got refund yesterday. Was for April 11th sailing.

     

    I called Tuesday and was told refund was completed last Friday and to allow 3-5 days for it to hit bank. First time what they said actually happened. 

     

    Good luck all - now I’m focused on refunds from Princess who are 100 times worse than MSC and that’s not exaggerating unfortunately.

    • Like 3
  8. On 6/22/2020 at 4:12 PM, jsb1954 said:

    Will wait  two more weeks ...Then i will be going to the BBB and ripoffreport.com ....

    What a way to do business.  No more excuses!!!!!!

    Small claims court.... although believe they are in Seattle.

     

     

     

    I asked today which State to complain to as was going to file a complaint with Attorney General as person I spoke with told me we requested an fcc when we requested a refund. Then retracted statement and asked me to email customerrelations@princesscruises.com to see if I could resolve first before I report them!

  9. Yes but it’s complicated.

     

    i called in yesterday and did L&S on one cruise no issues, the other I’ve left for now.

     

    Cruise one was the JS comps they did for the summer. If you have a blue invoice that looks nothing like the normal CR invoices they are easy to L&S and you just pay difference in port fees.

     

    Regarding our normal comped room we were told we can lift and shift the room but that the original booking would be cancelled, then rebooked and the comp reapplied at same time. This meant we would have to pay port fees and taxes on new booking and wait for refund for all port fees, taxes etc etc from original booking.

     

    also had to rebook by July 10th and sailings only up to end February. There is limited capacaity per sailing so some sailings are blocked eg Oct 18th Harmony was blocked.

     

    Also if TA tries to do online it shows next year range which isn’t applicable to the casino bookings. It has to be called in to CR.

    • Like 1
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