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sppunk

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Posts posted by sppunk

  1. 2 hours ago, kazu said:

     

    I have the cruise planner for April 2019 and Sel de Mer isn’t listed - neither are the other specialty dining.

     

    What IS listed is what is not included.

    I have my email from the Mariner Society I’m bringing to be safe.

    If there is an issue at all, I will definitely escalate. 😉  I certainly hope there won’t be 😉 f

    Could you please forward me that email? 😉

  2. 2 hours ago, Hawaiidan said:

    Not according to HAL's latest guide....  It may be the trend to allow jeans in the mass market lines  but the Prem and Lux lines wont even let you in the dining room....  Its not my personal preference  its a well established norm jeans/denim were crafted as work clothes .  That remains a reality...whether  you paid 400 of 10 for the things  that is your business   but they are what they are.

    Yea, you’re wrong here. Many lux lines now allow jeans. As does HAL. 

  3. 1 hour ago, TAD2005 said:

    I wish that HAL would continue improving that policy and apply the 3-star 25% and 4 star 50% discount when you pre-book online.   It has always been a battle with the Front Desk and the PG manager to get the 50% discount credited back after we completed the dinner.  So much extra paperwork for something that could be so easily handled by adjusting the online price of a dinner in any of the specialty restaurants to reflect your Mariner status at the time you pay for the dinner online.

    It’s be a bit of a nightmare to pull off online because it’s only applicable to the guest. So if you book for 4 but you’re the only 3* or above only one receives the discount. The online system wouldn’t necessarily know the other Mariner statuses.

  4. 30 minutes ago, old mike said:

    Carol,

    I think your comments on the middle level management are spot on, they want to be "a big fish in a small pond". I also think that HAL has some serious management communication problems that need resolution. 

     

    Thank you for your perseverance.

    The Hotel Manager is responsible for them and has power to nip it in the bud and do whatever it takes to prevent people usurping their superiors. Hopefully that happens quickly here. 

  5. 5 hours ago, iancal said:

    The bottom line is that many traditional HAL cruisers want a small ship environment but are unwilling to ante up with the fare that new builds require to pass that line between red and black on the P&L.  HAL is simply not going to build smaller ships and keep the fares on those ships  stable relative to the current fare structure.   The new builds deliver what cruisers want....verandah cabins.   There will be far fewer insides and outsides compared to balcony cabins on these new builds.    It is not in the cards so it is unproductive to keep wishing for something that will not happen or moaning and groaning about why it will not happen.  For those who prefer those ships the choice in a few years will be to go with the flow or switch to a different cruise line that specializes in smaller ships.

     

    Enjoy HAL's smaller ships.  They will be eased out of the fleet before too long.

    Close thread. This sums it up perfectly. 

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