Just wanting some feedback on a problem we encountered on a cruise we went on a few months ago. Unbeknown to us, there was a maintenance cage parked for a whole 14 days to the right of our balcony which impeded part of our view. We booked the cabin on the advice of the Future Cruise Consultant onboard a prior cruise. The Princess website shows Cabin A747 on the Sapphire as having "outstanding views from a private balcony". This cabin was not discounted in any way yet neighbouring cabins did get outstanding views.
We would never have booked this cabin had we known the maintenance cage we going to be by our balcony. We did go down to Reception straight away to complain and was told they would shift us to another cabin if one became available but that didn't transpire. Our TA has forwarded a complaint on behalf of us to Princess but seven weeks later we have still not had a response. So a warning to all cruisers - don't book Cabin A747 on the Sapphire. Apart from that, we did have a wonderful cruise.