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Everything posted by Cel_cruise

  1. Maybe the rep means “close to full (currently = 50%) booking capacity?”
  2. I have decided that if coworkers or friends decide to go away I am going to be supportive of their choice and just encourage them to be cautious....and also to tell me ALL about it! If we did go on a cruise before a vaccine we would definitely tell family and work and deal with the consequences. Should we get sick and decline rapidly - I would not want it to be a surprise that I died on a cruise ship!! I don’t anticipate the cruise restriction from my office being lifted soon either...we will need to quarantine/ work from home for 2 weeks after our trips....but since we are working from home for another year anyway..it’s not THAT big a deal! They don’t have any rules about us traveling to Disney though...which seems equally risky for us...
  3. We are also in the wait and see category. I don’t mind wearing a mask when running errands but I don’t think I would enjoy sitting at the pool in a mask. I am hopeful that more and more solutions like ClearMask that’s been on the news lately or face shield hats will become a suitable and mainstream solution so you can see their faces and smiles. My husband also struggles with hearing loss and the muffled sound plus the lack of lip reading for him is a challenge. But a clear SeaFace mask 😷 would make it more possible To enjoy our time! My bestie has a cruise planned for February and they fully plan to take it. Their traveling party includes a 77 year old matriarch who is leading the charge. Will be watching how it all unfolds...
  4. If Universal Studios can open on June 5th - the Bahamas opening for July and Aug seems more feasible than I had previously thought. I’m not rushing to be the first in either location because we are making the most of our year at home - but it’s good for business.
  5. Disputes per my credit card company state that I should work with the vender first. Royal has sent many emails stating they are working on my refunds and credits. If you had a 6 month emergency fund which should generally be a pre-Req for going on a luxury vacation - you can wait another month for your $1300 payment in an unprecedented pandemic when there are thousands of payments that need to be made!! #We are all in this together!
  6. TAs not getting paid for WORK THEY ALREADY DID is also very different than you not getting paid for NOT working. And I’m SURE that there are plenty of people worried about your lost income during this pandemic - they are just balancing the risk of loosing lives against money. It’s been only 60 days...not a year!! and clearly - if you worked for me - I care about your lost income - that’s one thing the last several posts should clearly demonstrate. We paid for services for the first month of quarantine that we did not use because we were still being paid even when we didn’t have any services and were in full lockdown. It’s just the right thing to do for those that have the means to do it since “We are all in this together” and it’s what most businesses did for that time as well before the US Stimulus package was approved and furloughs or unemployment became an option. Putting the lawn guy or pool guy into the unemployment line is not going to help anyone - those of us working are the ones footing the bill for unemployment for years to come!
  7. why would I go shopping and buy/need delivery of over $5000 worth of gear to mow my lawn - the lawn guys are certainly are not anywhere near me on my 2 acre lot when they come?? Study the facts and follow the rules. The science is pretty clear on how this virus moves indoors and out!!!
  8. All of these services are allowed where I live and are deemed essential or have been opened - you just need to follow the rules. We have plenty of sanitizing supplies and masks for in home activities and it’s easy to social distance outside. Most of our neighbors had haircuts on 5/11 when they opened in New Hampshire (2 minutes from my house). We waited until the end of the week to make sure safety protocols were in place. Everyone wore masks and used all of the sanitary procedures required. Haircuts for boys/men take about 8-10 minutes...which is below the 15 min Threshhold established for risk as well. I just wish that everyone at the grocery store, restaurants or Lowe’s would use the safety protocols. Then we would stop having Walmart’s closed down and higher case numbers and we could open more businesses!!! Regardless - follow the rules - this will pass sooner if we all do and we can get back to cruising and life and not being worried about whether we must insist on a chargeback that screws your travel agent and everyone else waiting for their money!!!
  9. Generally mine too!!! But we are using this forced time at home to take care of lots of neglected things...like the septic tank pumping and roof repairs....can’t control the fact that the hot water heater leaked or that a toilet leak was found...and some projects that were on the horizon that are much easier to do while we are home (basketball court and kitchen remodel). the pool guys, lawn guys and cleaning ladies are regulars though - we would never enjoy any downtime or the nice features of our house otherwise. Our kids are at the ages where pre-COVID they play multiple sports and needed rides for entire days of shuffling and games and practices...so we are usually out of the house 11-12 hours a day, 6 days a week...and 6-8 hrs on that last 7th day...Trying to get things done while we have this year at home and to help these local contractors out who have had a lot if cancelations. It’s a win-win.
  10. The reason everyone says they want their money back is because of the economy. For that to return - everyone needs to do their part whether they like it or not. This is something that every mother and in many cases every parent already knows - sometimes you have to put your own feelings and opinions aside and do what’s right for your kids even if it isn’t what you want. Now we just have to expand that and suck it up so we can all get back to ‘normal’ and get back to cruising and get back to life without needing refunds!!
  11. Well - I am going to go out on a limb here and defend the OP. My cruise was cancelled in March for a sailing in April. In the year leading up to this - my travel agent helped me numerous times with booking or adjustments or questions the past year. They are not responsible for our cancelled cruise and Royal IS doing the right thing by paying them their commissions which I think is very important. Infact - I firmly believe this is why my agent keeps helping me when we had trouble with our FCC amount and such. OP - Thank you for reminding everyone of the relationship between a charge back action and travel agent pay. Ironically - In a sense - a chargeback actually helps Royals bottom line by saving that TA payment Vs their current plan. The COVID Motto is “We are All In This Together”. That means we need to act as one and help the greater good of people get by. For those of you demanding your refunds via chargebacks and feeling that your agents should not get paid, that the credit card company reps and cruise line reps should stop working on EVERYONES refund and focus solely on yours may be just as selfish as what you are claiming the OP is doing. I understand there *may* be some people on this board living paycheck to paycheck. But I believe most that cruise are more financially stable than that - they have 6 month emergency funds, they have mortgages (that could be deferred for 3 months penalty free right now), if they are out of work, *many* are eligible for unemployment or stimulus payments, etc. People just trying to pad your bank account with a refund on your non-refundable cruise fare need to just be patient. if you really can’t make ends meet - speak to your bank and speak to your TA and have them call Royal on your behalf and see what they can do, and hopefully the next time you book a cruise or expensive family trip you remember to have that emergency fund in place first. We are on month 2 of 6...not month 6 of 6. Everyone in the world is impacted by COVID. Everyone in the world needs to be more patient, stop panicking, and work together on solutions to get this WORLD moving again. I firmly believe that if folks followed the rules for wearing masks, washing hands frequently and social distancing - many of us would be back to experiencing our new normal now. The fact that in the USA, we have people getting shot for asking that these rules be followed is NOT helping anyone get back to the new normal. The scientific data suggests that those are incredibly powerful tools to stopping the spread of the virus. I also firmly believe that in many areas - particularly mine - are not able to progress to these later phases of ‘new normal’ because people are too selfish and impatient to follow these protocols. DO THE RIGHT THING! Wear the freakin mask, respect the distance and don’t fight about it! The news stories I have read and things I have witnessed while shopping or doing food pick up about how folks are behaving or careless is what’s going to get us in trouble. This week I had several contractors working at my house - Plumbers, roofers, pool guys, lawn guys, basketball court sales reps, cleaning ladies, a hair stylist and cleaning ladies. The amount of careless decisions made by some of them were absurd! I cannot even begin to explain how much I used in cleaning products after the plumber was here - they even went to shoot hoops with my kids rack of basketballs!!! I’m convinced that this type of thoughtless behavior is a huge part of the spread and delaying our opening. I hope that they and everyone around them can stay healthy!! Gotta give props to the pool guys, hair dresser and cleaning crew though - they all used great care to keep everyone COVID-safe. I hope you (and I) all get our refunds and FCCs processed soon. It’s truly and unprecedented time. I’m sure that if your credit card information was handled improperly you would be upset about that too so it has to be handled by the right crew with the right encryption and tools. Royal has created plenty of liquidity over the past few months to pay you back (your non-refundable Payment’s) so be patient and don’t screw your agent out of their hard work unless you REALLY need that money ASAP.
  12. Our Costco is soooo easy to shop in right now! Super Clean, well stocked, and with so few customers in the store at once it’s easy to shop quickly! By far my favorite store to shop at during the pandemic! I wish I could get everything we needed there!!! Hope your trip was easy and uneventful! The week has not been ideal here...pool opening on Monday cancelled and not rescheduled yet and new water heater install had to be pushed from yesterday to today because the parts didn’t come in until mid afternoon...but I think we have that going in this afternoon, the roofer scheduled for Thursday and hopefully a visit from the boys hair stylist, and then cleaning lady on Friday! We live VERY close to the New Hampshire border which had most things begin opening on Monday so many of our friends have traveled there. Unsure when MA is going to allow hair dressers to open but our stylist used to make house calls before so I let her know that whenever she was ready we were here!! I would much rather have her come to our house than try a new place in Nashua for the boys...we have plenty of masks, lysol spray, and Clorox wipes to keep the place clean!!
  13. I just want to say thank you for doing that!! It’s such a tough time for students!! Hope all the moms out here had a spectacular Mother’s Day! Busy week here...pool gets opened today..new tankless got water heater mid week, roof repair end of week and cleaning lady on Friday!
  14. My TA reached out to RC yesterday and was told he had to call back to a resolutions number that is only open M-F. Hope to get a resolution today...maybe that $18 drink package intern does still work for RC!
  15. Royal announced sometime ago that FCC would be split evenly between all passengers in the room regardless of how much they paid for each booking. This may or may not be useful for future bookings - but from what I have read here they have said that they would evaluate on a case by case basis redistributing them more like how they were originally booked. if we cruise while my daughter is still a kids - a kids sale free promo would not be helpful for us with the FCC as partitioned...
  16. Our family of 4 (in one cabin) received our FCCs today too...or a portion of then... Today we got 4 FCCs for $101 USD each. this was our cruise invoice...I am expecting that our FCC matches the top line + 25%...we have a LONG way to go!!
  17. Happy Belated Birthday to Owen!!! It’s been fun watching him grow up! And if my house is anything like yours - that was the last birthday photo you took where you are the tallest!!! My oldest will be 14 in September and sometime between his birthday and Christmas he shot up 4-5 inches...today he is about 5’10” and growing every day! Good for his sports career if sports are ever allowed again (basketball and baseball) and super helpful around the house - but still totally crazy to have him tower over us!! I am 5’4” and DH is 5’7” or so!! so glad you were able to see the grandmothers!!! My parents are in another state and we are not allowed to cross state lines 😩 without doing another 14 days of quarantine for work which my DH won’t do. I cannot believe that you all (even Allie) have holiday birthdays!!! Do you like it or hate it? I feel like I would really hate sharing a Christmas or Thanksgiving Birthday...would be hard to balance the family traditions with a birthday...but that most others would be managable and Cinco De Mayo could be really fun as long as you liked something Mexican!!! hope everyone is holding up in quarantine....I have gotten some poison ivy from cleaning up the yard which sucks but otherwise we are making good progress...but it’s not all good news.. pool gets opened on Monday, the ridge vent / hips on the roof replaced the end of the week. Sprinklers are on and Septic system was pumped on Tuesday.....but yesterday while cleaning the basement we discovered that the water heater is leaking so today we will be talking to folks about converting to tankless...and we finally got a quote for putting in a partial basketball court in the yard and it’s more than I really want to spend ...still might do it anyway but I really wanted it to be a little less to make the decision easier since we just can’t figure out how often the kids are going to use it! If I knew that there would always be kids here using it for a few months of the year - it would be so much easier to commit!! OH!! And ITS SNOWING HERE ❄️ ❄️❄️
  18. Andrew - your pool looks amazing for such a short time of filtering!! That’s great! And the landscaping looks good too! In MA we are expecting rain for almost every day over the next week and temps in the 40s and 50s - with some snow showers thrown in sometimes too..so we have our pool being opened on May 11th...I hope it clears as quickly as yours does! Its still a bit of a crapshoot with what’s gonna happen with the kids for summer...their club basketball and baseball programs are on hold now and hope to play in June but we shall see what happens...I feel like summer camp will be a NoGo... Sooo - we are trying to make the best of it and use the insane amount of free time we have on nights and weekends to get some projects coordinated. Have gotten the swingset taken down, have some one coming to give us a quote on putting in the basketball court on Tuesday, redoing the driveway layout and kitchen remodel scheduled for the following week... It’s good that my DH and I are both gainfully employed and likely not to be impacted by this situation because this is going to end up as an expensive year! We have decided that we will continue to do what we can to help the economy - we have our lawn guys, sprinkler guys, pool guys, and cleaning ladies already working or set to start, and we purposefully are eating out 2-3 times a week (much less than before but still something). Hopefully by working on the court and the kitchen once the kids are actually back in school it’s our contribution to a local stimulus package! At least that’s what I keep saying as I spend the money!!
  19. I also got a cancellation summary email today for our April 20th cruise. I had also filled out the form for the 125% credit. (I have a screenshot but did not get an email) my email does not have any terms in it - it just says: All monies will be credited or reimbursed based on your original form of payment. Please print this page for your records. I’m guessing this means that something went wrong and we will end up with all of this money back..but I really wanted the extra OBC because we are looking at 7 night cruises instead of 4 when cruising resumes in 21/22 so this would have helped.
  20. chris - glad your are back - although disappointed to see how things are unfolding and would much prefer you telling the truth about why your videos are not available anymore and todays video with the green screen background trick (yet referencing sooo many comments that were clearly posted after you returned home) of the one you posted today... Your genuine personality is why we enjoy and watch these videos - so it’s a little hard to watch when you are not able to be yourself. I hope you get to the point SOON - where your content is something you are allowed to post and something that you enjoy posting, while still being genuine and true (to yourself and others).
  21. this seems like it might be difficult because I thought you could only apply the remaining FCC to the next cruise after the prior cruise completed? Makes me think they are going to need some new rules for all of this FCC floating around because what you WANT to do seems totally reasonable and should be achievable in these circumstances.
  22. I’ve been watching this thread for weeks and excited to Finally have some things to contribute here : Stay Well!
  23. this is my first post with the revived app!! ....the little things are worth celebrating now! Today we will start making Easter eggs...and the kids will dye them tomorrow when it will be raining ALL day!!! Another dilemma we will face today - what to eat for Easter Sunday??! Sadly - I did not get ham at the grocery store last week and don’t really want to go back again so soon...
  24. It’s a beautiful day here in MA! Definitely short weather for some as it’s sunny and in the 60s! I’ve taken all of my morning work calls walking up and down the street! one observation is that we could probably start a neighborhood contest for best manicured land scape! I’ve NEVER seen houses look this cleaned up - Nevermind the first week of April!! it’s so much better when it’s nice out!
  25. Thoughts and healthy vibes going out to the Captain and crew and medical staffs of these ships. I hope that everyone is okay and can weather the storm on board. Florida is in its own world of hurt right now so I understand not wanting to accept more people but if any are Americans - I think that the level 4 travel advisory to return home should mean that they can get in! That might not help the crew as much but the America passengers on carnival owned ships (Holland America, etc) should be allowed in somewhere!
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