Right needing some guidance. Need to move an Az booking due to sailing cancelled. Asked my TA to find out what cabins are available on different sailings and received this response. Please can I have anyone’s thoughts??
Isn’t this a TA’s job?
the problem is they will not tell me the cabins available, they have a system where we can not see the cabins and nor can they, and the language barrier is also a struggle. Isn’t this a TA’s job?
Are there any cabins that you are interested in. They did say if we give them a cabin number they can put it into the system and they can see if it is available, otherwise their system automatically chooses a cabin.
Since they left the Royal Caribbean group it has become challenging doing the most simple things with them.