After 2 attempts using the directions on the CCL stockholder benefits sheet to send fax with the info and sanitized info, called HAL before Xmas. They informed me that eff. Nov. 17, 2023, they no longer process the stockholder benefit requests, and I must use Stockperks. It worked great, considering challenges with the provider not listed n the broker dropdown list. I received confirmation Xmas Eve of "In Progress", then last night at 5 pm after emailing Stockperks for devine intervention to tickle the HAL contact behind scenes, at the stroke of 5 pm, my OBC was in my HAL acct for my Jan. 3 sailing! Probably outsourced the function to gain efficiencies. No complaints, given holiday week.
After 2 attempts using the directions on the CCL stockholder benefits sheet to send fax with the info and sanitized info, called HAL before Xmas. They informed me that eff. Nov. 17, 2023, they no longer process the stockholder benefit requests, and I must use Stockperks. It worked great, considering challenges with the provider not listed n the broker dropdown list. I received confirmation Xmas Eve of "In Progress", then last night at 5 pm after emailing Stockperks for devine intervention to tickle the HAL contact behind scenes, at the stroke of 5 pm, my OBC was in my HAL acct for my Jan. 3 sailing! Probably outsourced the function to gain efficiencies. No complaints, given holiday week.
