Caper04

I also had to endure cigarette smoke on a repositioning Royal Princess cruise A 27 day cruise from Vancouver to Sydney Australia. I complained to our steward , guest services, the supervisor of hotel management and security. Nothing could be done unless I took a picture or he was caught in the act by ship personnel. I complained about this on my review. I have not heard anything back from Princess. This is a big safety issue.

I traveled from Vancouver BC to Sydney Australia on board Royal Princess. My neighbor was smoking on his balcony my husband told him smoking on balcony was not allowed. Our neighbor flicked his ash into a glass and stated I am not smoking. Over the next 2 weeks we contacted and complained to guest services about our neighbors smoking. We were contacted by director of hospitality who stated to call guest services when are neighbor was smoking or to take pictures. So as a paying customer it is now my responsibility to document by pictures of my neighbor smoking. Our room steward was well aware of this. I was able to determine it is not illegal to smoke on your balcony, you must be caught in the act of smoking on your balcony by crew member. As a paying passenger who pays extra for a balcony and your neighbors are smoking a crew member must see this. As we were on a transpacific cruise we would sail for 6 days without seeing land, god forbid we should have had to deal with a fire from a smoker on his balcony and the cruise line accepting responsibility for the safety and security of its passengers. So for smokers wanting to smoke on your balcony go ahead there is no resource. For people who pay for a balcony you may have to put up with smokers near your balcony to bad for you paying extra money for a balcony. You are on your own.