Jim_Roberts

I've already banned Princess for life. When they try to woo us all back with a $100 voucher, I won't be using it. Taking revenge on someone using the legal system would not be a good idea.

In English Law, it's important to distinguish between what's a civil matter and what's a criminal matter. Princess have changed the terms of the contract with a large number of their customers without consultation or offer of compensation. Now, let's suppose I choose to eat in Alfredo's every day - as was included in the fare I paid. I could go to my credit card company and ask for a refund of the charge. If they refused, I could claim it back through the County Court. In their defence, Princess could claim that the original contract allowed them to change it unilaterally but that defence would be rejected under the "Unfair Contract Terms" legislation. That is civil law - and what's confusing our contract attorney. Now, the regulator CLIA UK, will need to look into the fact that thousands of people have had their contracts altered unilaterally with Princess gaining and the customers losing. This is a scam and a criminal offence. Either CLIA UK or the Crown Prosecution Service could start criminal proceedings against Princess and if they are found guilty, the fine could be many millions of pounds and possibly they would be banned from offering cruises starting from, or calling in, the UK.

And I'm a retired lecturer in English Law and boy are they in trouble.

I did. That's why I booked. As it happens, I'm not a great fan on pizza and hot dogs and I'm unlikely to want to use room service. However, I've paid for both and their withdrawal comes under "unreasonable contract terms" legislation. Princess have committed a criminal offence in the UK and quite possibly a federal offence in the USA and will face prosecution. As I said, I don't do business with crooks.

My Android phone has just updated to the latest version of the Medallion App. It works a lot quicker than the previous version. Arrival times have gone.

Princess Cruises are free to include and exclude what they wish provided this is made clear at the time of booking. Cutting back on services for people already booked without compensation, is bait and switch at its worst. I'm sailing with them in two weeks' time, but never again. I don't trade with crooks.