Janet524

Fantastic! That will improve customer service....NOT!

What's going on with Celebrity and their vacation planners? I have worked with the same person at Celebrity for 15 years. I sent her an e-mail yesterday and received a robo-reply saying they are "in the process of reassigning our vacation planner coverage. You will soon hear from your newly assigned dedicated Celebrity representative." I didn't want to wait for Celebrity to get back to me, so I phoned my representative only to be put into a queue in the customer service pool where I've been waiting on hold for 55 minutes now. My dedicated rep was working on resolving an issue with OBC for an upcoming cruise, and I have no confidence that if she is reassigned that any information she may have found will be passed along. This is ridiculous.

No, I did not, and am quite annoyed. After all, I did spend $25 on the slot machines last cruise! 🤣

Will your FIL adopt me?

Thanks, GeorgiaPeaches and CapeCod Cruiser for the info.

Looking at the deck plan, Room 6019 appears to be larger than its adjoining rooms. If anyone has stayed in this room, I would appreciate getting some feedback. Thanks.

It might be a good idea to ask your doctor for a letter indicating that you require this apparatus for medical purposes. Probably not necessary, but it could help avoid issues. Just a thought.