First time cruising on HAL and I called customer service to inquire about how does one go about upgrading their HIA beverage package to elite package.
I was told there is no way in their computer system to do this prior to sailing, and that I would be charged $11 per person per day to upgrade.
I am willing to pay the difference before sailing however, HAL is forcing me to now pay the difference on the onboard elite package price which is substantially more.
this does not leave a good taste in my mouth.