Caesar

Thanks for your concern and help.

As we became quite ill with a sudden virus, we only cancelled a couple of days prior cruise departure. One of the comments made to me was that I did not take out insurance, which I did not, as why would I take out insurance on my own money that Royal was holding?

I used some FCC and then I had to cancel the cruise. I did expect having to pay the deposit, which I did. I did expect the FCC's to be reinstated, as it really is my money being held by RCCl. But they would not reinstate as that is their policy and only taxes and fees would be returned (which have yet to be done, due some pending issue with RCCl, so I must wait for 7-10 days for them to settle their issue. I am not pleased with their "policy", but MH obviously has the final say, even when it is my money that RCCL gets to keep.