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  1. Park Cafe in the Solarium will be open late afternoon. Great burgers, hotdogs, roast chicken, fresh sandwiches, sweets & if you’re quick Kummelweck rolls! We had a snack from there nearly every afternoon after getting back on the ship during our12 night Mediterranean July cruise.
  2. So the secret is to only have just enough cash in your debit card so they have to apply the pending charges.
  3. I understand. My bank told me only RCC can remove the pending charges before the 30 day drop off point, & RCC can do that by cancelling the pending charges. Those charges should have been cancelled when they charged my final account.. RCC is rorting the system. What would’ve happened if I only had say $10 left on my debit card after all the pending charges, then, when it came to pay my final account, RCC would not have been able to use further funds on my card. So they would have applied the pending charges to settle my account leaving me with $10 in my account. What they’ve done instead is charged my account double because I’ve had enough funds in there, but then failed to cancel the pending charges. This is a rort! They’ve taken advantage of the fact that I had plenty of funds in my account by double charging me.
  4. Yeah thanks! I’ll try the phone number & email address you’ve provided. Cheers & have a lovely day.
  5. RCC are the only people who can cancel the pending charges before they expire at the 30 day mark. My bank told me all pending charges are either applied by the merchant or cancelled. Why didn’t RCC cancel them when they charged me my final account. The answer:- to manipulate sales figures to trigger bonuses etc. (this is what my bank suspects!)
  6. I’ve had pending charges on this card all over the world. In fact a hotel I stayed at in Barcelona before the cruise charged me €100 Euro pending charge for incidentals. When I checked out they charged me €62 Euro & immediately removed the pending charge. RCC are simply playing games. The onus is on them to remove the pending charges. Finally, please stop criticising me for using a debit card & just answer the question! Who do I contact at RCC to get the pending charges that have been applied to my account removed?
  7. Just spent 40 minutes on the phone with the bank, even spoke to the senior manager. Facts:- my bank Citibank cannot release the funds until either :- 1. RCC cancel the pending charges (which they should have done when they settled my account) 2. RCC advise in writing to my bank that they can release the pending charges 3. RCC do not claim the pending charges within 30 days from date of charge NB:- pending charges are 100% controlled by the merchant. Banks have no control whatsoever over the pending charge. Absolutely, no such thing as banks trying to match pending charges. So can someone finally answer my original question, who do I contact at RCC to expedite the cancellation of the pending charges?
  8. NEC, I’ve been using this card for well over 5 years & have had many pending charges applied to my card especially at hotels. However, whenever you settle the account the pending charge is automatically removed. Why didn’t RCC remove the pending charges?
  9. My debit card was charged daily by RCC with a pending charge against it. On my last day the 13th day RCC finalised my account by charging me the total amount of all the previous days. My problem is 5 days after the cruise ended RCC still have not removed the pending charges, therefore, I have no access to my money. Effectively they have charged me twice! Who do I contact at RCC to expedite the cancellation of those charges? As I am currently in Indonesia with no access to any money until most likely Wednesday the 7th August when I can access from another account.
  10. I’m on VOTS doing the July 17 Med cruise. I’m very interested in your reviews of not only the ship but the ports, & any tips that may help us! We are looking at doing our own tours in all ports except Livorno, where we’ll most likely book a tour. We have booked the Key & the Deluxe drink package. We’re getting really excited about our first RC & Med cruise even though we’ve done 4 cruises previously. Hopefully we can learn from your experience. Cheers! 🍻🥂
  11. Purchased the DBP for my VOTS Mediterranean cruise in July for $46 USD. Costing me $76.50 AUD inclusive of 18% gratuity. Happy days on the ship!
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