Conal4749

Cancelled March 6, May 16 sailing. Still waiting for refund😡

March 6, cancelled May 16 cruise on Regal Princess to British Isles. Have talked to Princess no less than a dozen times regarding refund. Today, day 102, I made yet another call only to be told it was tagged (?) wrong. She said she fixed it and should have refund by the end of June or early July. 😡

I don’t think it’s based on the date the cancellation was made but on sailing date. We also cancelled 3/6 for a 5/16 sailing. We are supposedly in the group to be refunded shortly. As of today I was told that they have started working on this group. At the time we cancelled we verbally told Princess we wanted a refund. We didn’t have to fill anything out as it was prior to their cancelling any cruises. We have had many conversations with various levels of representatives at PCL. Always same story and “please be patient”. Based on what I’ve seen on this site our refund should be coming

We cancelled March 6th, for a May 16 cruise on the Regal. This was when their first offer to cancel with no penalties was offered. There had been no cancelled cruises yet. We are still waiting for our refund. Today I was told it was in a que (whatever that means). 97 days and still waiting. 😡