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E23NK1

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Posts posted by E23NK1

  1. Hi everyone,

     

    Anyone have experience or photos for Freedom class Aft balcony 7710?

    I have had deck 10 aft rooms before but there are 3 of us sailing and RCCL now holds deck 10 rooms for groups of 4...so my only Aft rooms available were 7710 or 8412...I booked 7710.

    Was just looking for info on balcony and superstructure...also is the room any larger than side balconys?

     

    Thx for the info.

     

  2. 8 minutes ago, itsmeagain said:

    I would be really pissed off if they changed me from St Thomas to San Juan.  And for that many cruises, I would think that St Thomas is pissed off also.  I wonder if they are trying to get some kind of a deal with San Juan and want to give them more business while working things out.  We were onboard the Allure Last month after the problems they are talking about, and she was able to do 23 knot speed which I think is her standard while traveling south.

     

    I was actually wondering that...why was Allure  ok to maintain the same itinerary for the last month but now they felt the need to change. 

  3. I have finally accepted the itinerary change and am moving past the disappointment...trying to not let it ruin or define our vacation...but I do plan on following up with RCCL afterwards. I have already called and complained...I didn't expect anything more than an apology but I will email guest relations.

    I think a certain amount towards a future cruise would be an appropriate response from them...but we shall see.

    Happy sailing everyone.

     

    • Like 1
  4. 3 minutes ago, fsjosh said:

    My problem isn't with you being upset. For the second time, I get why your upset. I'd be upset too. My problem was your pizza analogy is wrong. You being upset is blinding you from seeing that though. 

    ok...thanks...I will work on another analogy...I didn't really think it was that big of a deal...just trying to vent and make a point...have a great day.

  5. 1 hour ago, fsjosh said:

     

    Depends on if the November 10th cruise is affected or not. 

     

    But you haven't made a point. Other than to complain about your pizza. 

     

    I am not here to argue with you..if you dont like the point I am clearly trying to make, Great, then leave it alone....No reason to be condescending...we are all adults correct?.

    Alot of people are bothered by this...you currently are not one of them and thats great...I hope your cruise is not.

    Thanks again for chiming in.

    • Like 3
  6. 10 minutes ago, fsjosh said:

     

    You paid for a 7 day cruise. You are getting a 7 day cruise. I get you are upset, but using faulty logic just makes people roll their eyes and ignore you. 

     

     

     

     

     

    Are you on any of the affected cruises?

    You apparently don't get the point I am making so no need to go further...thanks for the feedback and criticize and enjoy your future cruise(s)

    • Like 3
  7. 2 minutes ago, teaysvalley said:

    Now I'm really ticked.  I just saw the thread on the Allure Azipod issue and it appears RC was aware of this issue before I made my reservation on the 28th for Oct 6 sailing for the advertised itinerary.  Then less than 48 hours later send me a notice that the itinerary has changed due to a known issue with the ship they already knew about.  

    I agree...that is part of the issue I have with this....They have known and still took our money all the while knowing that they could not deliver what they sold.

    • Like 1
  8. 23 minutes ago, 5thgirl said:

    You have captured my sentiments exactly! I appreciate others being able to change their perspective, make lemonade out of lemons, etc but for me personally, it rubs me the wrong way because my opinion is that I am not getting what I paid for and RC is not offering any sort of goodwill gesture, not even a small one! At the end of the day, there are worse problems to have, so....life goes on

    I am in the same boat. I think we all know that they can change whatever they want, whenever they want but that doesnt make it any better...and the fact that RCCL chose to give us all the middle finder certainly doesnt sit well either.

    If I could cancel and not get screwed I would but they know that 99+% of the people can not afford to cancel so as a result there is no reason for them to offer any compensation...not the best customer experience.

    I will call and register my complaint which may make me feel slightly better but at this point thats all I can do, so I will.

    • Like 1
  9. 9 minutes ago, fsjosh said:

     

    Like the poster above said, you are still getting your whole pizza. You are just getting different toppings on one slice. The rest of the pizza is exactly what you ordered. If they sent out an email saying they are cutting St. Thomas and coming back a day early, then your analogy would be right. 

    How am I getting a whole pizza when I open the box and 2 pieces are missing?...That doesnt look whole to me...but whatever....something must be lost in translation...have a great day and enjoy your cruises wherever the ships take you.

    Deuces.

     

    pizza.jpg

    • Like 4
  10. 9 minutes ago, Mummyof5 said:

    I took out the RCCL travel protection program, where do I find a copy of that document?

     

    I have the same and am wondering if its covered but I think the insurance from RCCL would probably not cover this as it would go against them.

     

    I did find this link but will probably just call them.

    https://coverage.archinsurancesolutions.com/description-of-coverage/be3c5365-8e78-e811-8110-1418776a18cb

     

  11. 5 minutes ago, AshleyDillo said:

     

    Ehh...the whole pizza technically is still the same size whether you slice it into 6 or 8 slices.  You're still getting a cruise and it's spelled out clearly in the cruise contract that the ports are never guaranteed.

     

    Check your travel insurance policies..some of them have a clause where if the port itinerary is changed or the ports are changed there is a set reimbursement you can claim.  A lot of people don't realize this exists.

    Let me explain alittle further....What I meant is they cut the pizza into 8 slices and took 2 out...and then gave me the pizza so I now only have 6 slices....so not a whole pizza....when I open the box you can see that 2 slices are missing....very poor customer service.

     

    Thanks I will check the insurance.

    • Like 2
  12. I dont think anyone wants their cruise cancelled but I do think everyone wants what we paid for.

    I feel like I just bought a pizza, opened the box and there are only 6 slices but I still have to pay for 8.

    RCI should offer some sort of compensation to us...thats just common sense and the right thing to do.

    • Like 3
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