FlatFooted Freda

Thank you both for taking time to respond. I signed back onto the AON website. When I sign on with name and ref #, I can can only navigate to site asking for more documents, and a link to upload. No other info available, including specifics re: my claim. So I am unsure if it was trip delay vs interruption. This is my first rodeo with travel insurance. Live and learn. Certainly will never use AON again, and will happily share this info with my Cruise Consultant. I will attempt to call AON to get more info. Thank you so much for the link Babr. I will at least try that, and see what they say ( which I bet will take at least a month to respond).

I'll take any help/advice. Cruised Norwegian in May. Barcelona. Tested positive (2 days) after off the ship. Had booked all thru Norwegian, including travel insurance, flight & post cruise hotel. Helpful NCL consultant advised to file claim with travel insurance. At that time, we had to present a negative test to board a plane ( American airline) to fly home. Also CDC guidelines were to quarantine for at least 5 days. Spent 6 days in Barcelona , waiting to test negative. Once home, I filed a claim with AON. I'm still waiting. They allowed only trip interruption claim. So I filed hotel receipts. Max I can get is $500 - a drop in the bucket but I'll take it. Finally in last weeks, AON sent an email requesting a copy of unused airline tickets, which I do have. But they are also requesting a copy of the quarantine order from a government official. That has me stumped. I was in Spain. Regardless of the quarantine guidelines of either country, I was there because I could not board a plane to my home until I tested negative. Any thoughts or advice? Anyone been thru this as well? CDC guidelines sufficient? I love Norwegian, but I seriously doubt I will purchase insurance thru them again.

We were on the Epic in May ( loved it!). We felt we made the mistake of taking the earliest check-in available - 9:30 as I recall. We arrived at that time, and stood in line outside for nearly an hour. Once inside, we were checked in quickly. But then we sat around and waited to be let on the ship. My recollection is on the ship between 11 and 12. At the time, we were not aware that others were boarded from Civ, so did not try to disembark. So can't answer that question. If we had it to do over again, would just take a later embarkation time, and spend more time touring Barcelona. So much to see and do there. We had a suite, and I was not aware that made any difference during embarkation. Once onboard, went to the buffet ( as usual!). Allowed in staterooms after approx 2 hours. We also made show reservations immediately. No Priscilla yet. Burn the Floor and Quintessence (?- I think),a great cirque-like show in a small theater. Quintessence sold out quickly. My recollection is there were empty seats for Burn the Floor. There is one sports channel on board, that they will play in the rooms and in the bars. Cocovail Barcelona is a great sports bar , in the Eixample area. It was a great cruise. Enjoy!

On the Epic the week of 5/15 - loved it. We were upgraded to a balcony suite days before sailing. Our wonderful room steward gave us a laundry bag mid week - gratis. So grateful for that, it was really nice. But it was a total surprise.

Agree w/ Cobra. We didn't see any testing at the pier. We purchased a proctored home test. E-med ( from Abbot) has been the easiest we've tried. They come only in a pack of 6 , so you can use them for pre-flight home test as well.

We're leaving early, will be in Barcelona 3 days prior to cruise to do some touring. Haven't registered yet as I read on Cruise Critic we needed to make an appointment. I'm unsure what we'll be doing & when with the 6 hour difference. Can I make an appointment quickly, say for later in the same day?

We're boarding Sunday in Barcelona. When doing check-in, I knee-jerked and took the first available slot at 9 am. But then realized, I wouldn't mind having more hours walking around Barcelona. Would it be a big problem if we show up late? Or, can we change our check-in time 4 days prior to check in ( if yes, how do we do so?) Thanks all!

Another question please - boarding Sunday, May 15! How was the weather? Deciding what to pack. All HOT weather clothes, or does it cool off in the evening? Thanks!

On the Encore in Jan. There is a burger section in the buffet, Garden Cafe. I asked the server for a veggie burger. She ran "backstage" to bring one out, grilled it. Told me to come back in 5 minutes to pick up. It was great. Encore had great food and drink options. One of our favorite ships. Enjoy!

Thanks for the info! Were you able to reserve a show prior to embarkation? If not, any trouble getting a reservation? Also, please comment on excursions. Easy-peasy or any sticking points? Did you do any NCL Excursions, and what did you think?